Subject: Phone Training - Slides
From: Jana Garbe <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Brian Sexton <[email-masked]>, Maiwenn Gouthe <[email-masked]>
Date: Thu, 24 May 2018 11:15:42 +0000

Hi Urvika,

please find attached the adjusted slides with the changes made with regard to wording (CIAN instead of work item) / call transfer - I have also adjusted the handouts in the same manner for continuity.

The call I sent in separate email to you while we were holding the training session.

Hope this helps!

If you have any questions, make sure to approach me via Skype any time.

Kind regards,

Jana