Subject: Re: India - Training Feedback
From: Urvika Chaudhary <[email-masked]>
To: Robert Cosgrove <[email-masked]>
Cc: Brian Sexton <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 18 Oct 2018 11:15:42 +0530 (IST)

Hi Rob, 

Thank you for the above. 

I will make sure that the agents are completing the quizzes within the given time frame. 

Urvika Chaudhary 
Trainer Manager - viagogo 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Robert Cosgrove" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Brian Sexton" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Wednesday, 17 October, 2018 22:26:17 
Subject: FW: India - Training Feedback 

Well done you  

From: Jana Garbe 
Sent: 17 October 2018 17:39 
To: Robert Cosgrove <[email-masked]>; Nuno Correia <[email-masked]>; Brian Sexton <[email-masked]> 
Cc: Maiwenn Gouthe <[email-masked]> 
Subject: India - Training Feedback 
Importance: High 

Hi Robert, 

Please see attached the feedback from the training in India. 

    * The agents seem to be taking longer than average on the quizzes – yet again, as the schedule is adhered, I do not consider this an issue as such. 
    * All agents seem to be passing their tests on the first go which is great to see – bar D. Diesho who failed the “Payments” Quiz. 

Well done to Urvika! India is currently leading the Scoreboard with regard to high scores in the quizzes. 

Kind regards, 

Jana Garbe 

Training & Quality