Subject: [Ticket #19547] India - Login Issue
From: IT Services <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 16 Oct 2018 11:00:59 +0000

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This ticket is closed. If you want to express your thanks, simply email David O'Dowd<mailto:[email-masked]?subject=Ticket%2019547%20-%20Thanks!> directly with your gratitude.

Ticket closed by David O'Dowd.

On 16 Oct 2018 @ 12:00 pm, David O'Dowd wrote:

Hi Robert,

That has now been completed

Thanks,
Dave

Ticket History
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On 16 Oct 2018 @ 12:00 pm, David O'Dowd wrote:

Assigned to David O'Dowd.

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On 16 Oct 2018 @ 09:07 am, Robert Cosgrove wrote:

Hi,

Two agents in India already input numbers to receive the secure pin to access the tools, they have since changed and cannot access their accounts. Can they be changed, if so please see below:

“Could you please ask the IT team in Limerick, if they can replace their personal number with the given office number

Charanjit.Singh [email-masked]<mailto:[email-masked]> +447427551194

Deep.Kammal [email-masked]<mailto:[email-masked]> +447427551249”

Kind regards

Robert

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