Subject: Re: Ed Sheeran Re-test
From: Anurag Pradhan <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: viraat <[email-masked]>
Date: Thu, 4 Oct 2018 04:18:26 +0530 (IST)

Hi Urvika, 

Both these agents have completed their tests now, and they both have cleared it. 

Regards, 

Anurag 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Cc: "viraat" <[email-masked]> 
Sent: Wednesday, 3 October, 2018 16:11:14 
Subject: Ed Sheeran Re-test 

Hi Anurag, 

The below agents from your team have not cleared the ED- Sheeran quiz. 

Rajeswaran.B 
Jitendra.Martolia 

Please advise them that they need to re-do the test very carefully. 

The agents need to follow the following steps: 

    1. Go into the module by clicking on the name : 

    1. Click on “Ed Sheeran Quiz”: 

    1. Select “Not passed. Click here to try again”: 

Warm Regards, 
Urvika Chaudhary 
Trainer Manager - Viagogo.com 
LiveSalesman.com 
[email-masked]