Subject: FW: Ed Sheeran - Retaking the Test
From: Brian Sexton <[email-masked]>
To: Virat Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Jana Garbe <[email-masked]>, Robert Cosgrove <[email-masked]>
Date: Tue, 2 Oct 2018 15:50:51 +0000

Hi Viraat, Urvika,

The test is open for re-taking now.

@Urvika Chaudhary<mailto:[email-masked]> - can you please confirm once the test has been re-taken by all (and mention anyone who hasn't and can't do the test tomorrow because they are on leave).

Check the attachment for the list of agents who have not completed/passed the test.

Kind regards,
Brian

From: Jana Garbe
Sent: Tuesday 2 October 2018 16:42
To: Brian Sexton <[email-masked]>
Cc: Robert Cosgrove <[email-masked]>
Subject: Ed Sheeran - Retaking the Test
Importance: High

Hi Brian,

I have now set up the system in such a way that the test can be taken one more time. Attached you will find a list with the agents who: a) have not done the quiz yet, b) failed the test. In the document you will also see the different teams the agents belong to attached.

The agents need to follow the following steps:

  1.  Go into the module by clicking on the name :

  1.  Click on "Ed Sheeran Quiz": 

  1.  Select "Not passed. Click here to try again": 

Kind regards,

Jana Garbe
Training & Quality
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