Subject: RE: Productivity report discrepancy
From: Stephen Blake <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>, Brian Sexton <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Mon, 10 Sep 2018 12:01:29 +0000

Hi Ashwinee,

I think you should just leave it blank. As Mansi is in charge of the coaching bay and was logged in to internal requests it is probably not a  good idea to judge her performance in the same way that other agents are judged. If it is left blank it will not effect your team stats negatively aswell. @Brian Sexton<mailto:[email-masked]> can you confirm this will be ok?

Thank you
Stephen Blake
Outsourcing- India

________________________________
From: Ashwinee Latchayya <[email-masked]>
Sent: Monday, September 10, 2018 12:48:52 PM
To: Stephen Blake
Cc: Virat Joshi; Urvika Chaudhary
Subject: Productivity report discrepancy

Hi Stephen,

There might be a discrepancy in regards to Mansi's productivity report dated 07/09/2018.

It shows 6360%. Can you please double check this so that I can correctly fill the tracker please.

Kind Regards,
Ashwinee

________________________________
From: "Stephen Blake" <[email-masked]>
To: "Worchuirin" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Kritika Mirchandani" <[email-masked]>, "Sagar Seth" <[email-masked]>, "Viney Stan" <[email-masked]>, "Anurag Pradhan" <[email-masked]>, "Charanjit Singh" <[email-masked]>
Cc: "Urvika Chaudhary" <[email-masked]>, "Viraat" <[email-masked]>
Sent: Monday, 10 September, 2018 15:47:20
Subject: Productivity reports

Hi

Please see the attached reports for Friday and Saturday too.

Thank you
Stephen Blake
Outsourcing- India