Subject: FW: TID 17520297
From: Brian Sexton <[email-masked]>
To: Charanjit Singh Sandhu <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Kritika Mirchandani <[email-masked]>, Worchuirin <[email-masked]>, Anurag Pradhan <[email-masked]>, Sagar Seth <[email-masked]>, Viney Stan <[email-masked]>, Urvika Chaudhary <[email-masked]>
Cc: Virat Joshi <[email-masked]>, Robert Cosgrove <[email-masked]>, Sasa Slijepcevic <[email-masked]>
Date: Wed, 22 Aug 2018 12:27:24 +0000

Hi all,

@Sagar Seth<mailto:[email-masked]> - please review this with Deepanshi.

Spec Ops gave the seller a deadline to upload proof of purchase. Deepanshi then extended this deadline without approval and without checking with anyone. Please do not do this.

This should have been flagged to you Sagar and then you could have asked us to contact Spec Ops to see if it was possible to extend the deadline.

Please ensure all agents are aware of this.

Kind regards,
Brian Sexton
Outsourcing - Leadership Program
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From: Robert Cosgrove
Sent: Wednesday 22 August 2018 13:22
To: Sasa Slijepcevic <[email-masked]>; Francesco Restelli <[email-masked]>
Cc: Brian Sexton <[email-masked]>
Subject: Re: TID 17520297

Adding Brian as he manages India.

Get Outlook for Android<https://aka.ms/ghei36>

From: Francesco Restelli
Sent: Wednesday, 22 August, 12:07 PM
Subject: RE: TID 17520297
To: Sasa Slijepcevic, Robert Cosgrove, CSLeads

+ CSLeads

See below, please inform agents that they should not extend deadlines given to sellers for sending proof of purchase, if in doubt they should check with their TLs

Thanks
Francesco

From: Sasa Slijepcevic
Sent: 22 August 2018 11:36
To: Robert Cosgrove <[email-masked]<mailto:[email-masked]>>
Cc: Francesco Restelli <[email-masked]<mailto:[email-masked]>>
Subject: TID 17520297

Hi,

Can you please advise agents that they are not authorised to extend any deadlines when we are requesting the proof from the sellers? Decision on this is strictly with Spec Ops as it can affect fulfilment.