Subject: RE: Order #700247333 // PS-VT80-198303 // Vtech - Turbo Force Racers Green // DEFECTIVE
From: <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Wed, 12 Aug 2020 16:59:01 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

We are yet to inspect the item, also in the meantime could you confirm if this requires replacement or no?

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email:  <mailto:[email-masked]> [email-masked]

Web:    <http://www.playsmartme.com/> www.playsmartme.com

From: Denmark A <[email-masked]> 
Sent: Tuesday, August 11, 2020 12:13 PM
To: Husain <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>; Samran Iftikhar <[email-masked]>; Michael Rolle <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #700247333 // PS-VT80-198303 // Vtech - Turbo Force Racers Green // DEFECTIVE

Dear Husain, 

Item already handed it over to your driver yesterday.

Regards, 

Den mark 

On Sun, Aug 9, 2020 at 10:54 AM <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Please send us the Item for inspection.

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email:  <mailto:[email-masked]> [email-masked]

Web:    <http://www.playsmartme.com/> www.playsmartme.com

From: Denmark A <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, August 9, 2020 9:44 AM
To: Husain <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Michael Rolle <[email-masked] <mailto:[email-masked]> >; Abdelmohsen basha <[email-masked] <mailto:[email-masked]> >
Subject: Order #700247333 // PS-VT80-198303 // Vtech - Turbo Force Racers Green // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason: doesnt_work_or_defective
Comments: The car does not move

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark