Subject: Re: Sales Order # 600919398 - ZGT-BN1G
From: April De Torres <[email-masked]>
To: Radwa Ali <[email-masked]>
Cc: [email-masked], lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Abdalla Basabra <[email-masked]>, customer care <[email-masked]>
Date: Wed, 12 Aug 2020 16:36:06 +0400
List-Id: <ccteam.mumzworld.com>

Radwa,

Is this sure ready? My driver is coming often to them. We made 2
collections this week. If this is ready, how come it was not given to the
driver our?

On Wed, Aug 12, 2020 at 4:23 PM Radwa Ali <[email-masked]> wrote:

> Hi @April De Torres <[email-masked]> ,
> Can you please assist with collecting this with the next pick up ?
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> On Wed, Aug 5, 2020 at 2:09 PM <[email-masked]> wrote:
>
>> Hi @[email-masked] <[email-masked]> This is pending for
>> a long time.
>>
>> @[email-masked] <[email-masked]> Can you please ensure
>> someone picks up the item ?
>>
>>
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* [email-masked] <[email-masked]>
>> *Sent:* Wednesday, August 5, 2020 1:43 PM
>> *To:* [email-masked]
>> *Cc:* Denmark A <[email-masked]>; [email-masked];
>> Returns.fc <[email-masked]>; Mostafa saad <
>> [email-masked]>; Abdalla Basabra <[email-masked]>;
>> customer care <[email-masked]>
>> *Subject:* Re: Sales Order # 600919398 - ZGT-BN1G
>>
>>
>>
>> Dear team,
>>
>>
>>
>> Still no one came to collect.
>>
>> Regards,
>>
>>
>>
>> Omar.
>>
>>
>>
>> Zarabi General Trading LLC
>>
>> City Business Center Garhoud views Building Al Garhoud Deira.
>>
>> PO Box 171758 Dubai- UAE
>>
>> Phone:+971 4 2010700.  FAX: +971 4 2945123
>>
>>
>>
>>
>>
>> On 5 Aug 2020, at 1:38 PM, [email-masked] wrote:
>>
>> 
>>
>> Hi @[email-masked] <[email-masked]>,
>>
>> Please advise if this is picked up yet ?
>>
>>
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* [email-masked] <[email-masked]>
>> *Sent:* Monday, August 3, 2020 11:22 AM
>> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
>> [email-masked]; 'Returns.fc' <[email-masked]>
>> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
>> [email-masked]>; 'customer care' <[email-masked]>
>> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>>
>>
>>
>> Hi @[email-masked] <[email-masked]> @'Returns.fc'
>> <[email-masked]>,
>>
>> Can you please confirm if this is done?
>>
>>
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* [email-masked] <[email-masked]>
>> *Sent:* Tuesday, July 28, 2020 4:02 PM
>> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
>> [email-masked]
>> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
>> [email-masked]>; 'Returns.fc' <[email-masked]>;
>> 'customer care' <[email-masked]>
>> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>>
>>
>>
>> Hi @[email-masked] <[email-masked]>,
>>
>> Was this picked up and shipped yet ?
>>
>>
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* [email-masked] <[email-masked]>
>> *Sent:* Wednesday, July 22, 2020 12:21 PM
>> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
>> [email-masked]
>> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
>> [email-masked]>; 'Returns.fc' <[email-masked]>;
>> 'customer care' <[email-masked]>
>> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>>
>>
>>
>> Hi @[email-masked] <[email-masked]>,
>>
>> Please arrange for the pick ASAP.
>>
>> @[email-masked] <[email-masked]>, Please accept our apologies about
>> this confusion
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>> *From:* [email-masked] <[email-masked]>
>> *Sent:* Wednesday, July 22, 2020 11:58 AM
>> *To:* Denmark A <[email-masked]>
>> *Cc:* Radwa Ali <[email-masked]>; Mostafa saad <
>> [email-masked]>; Abdalla Basabra <[email-masked]>;
>> Returns.fc <[email-masked]>; customer care <
>> [email-masked]>
>> *Subject:* Re: Sales Order # 600919398 - ZGT-BN1G
>>
>>
>>
>> Gentleman,
>>
>>
>>
>> As explained before the part was collected long time back by your
>> delivery and the interesting part is after a week he brought it back
>> yesterday to our warehouse and said that no one wanted to receive from him.
>>
>> Please send the correct driver to collect and let him contact our
>> guy +971 55 239 3796 Samiulah. Timing is from 9 to 1 pm.
>>
>>
>>
>> Regards,
>>
>>
>>
>> Omar.
>>
>>
>>
>> Zarabi General Trading LLC
>>
>> City Business Center Garhoud views Building Al Garhoud Deira.
>>
>> PO Box 171758 Dubai- UAE
>>
>> Phone:+971 4 2010700.  FAX: +971 4 2945123
>>
>>
>>
>>
>>
>> On 22 Jul 2020, at 11:43 AM, Denmark A <[email-masked]> wrote:
>>
>> 
>>
>> Dear Radwa,
>>
>>
>>
>> Not yet received, in regards with collecting items from customer, please
>> address it to the last mile department.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> @Mostafa saad <[email-masked]> FYI.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Jul 22, 2020 at 11:30 AM <[email-masked]> wrote:
>>
>> Hi @Returns.fc,
>> Was this collected ?
>>
>> Best Regards,
>> Radwa Ali
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked]  │ w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> -----Original Message-----
>> From: [email-masked] <[email-masked]>
>> Sent: Wednesday, July 15, 2020 10:11 AM
>> To: Radwa Ali <[email-masked]>
>> Cc: Returns.fc <[email-masked]>; [email-masked]; customer
>> care <[email-masked]>; [email-masked]
>> Subject: Re: Sales Order # 600919398 - ZGT-BN1G
>>
>> Hi Team,
>>
>> Please note the part is giving to your delivery person who comes and
>> collect the orders. Please follow with him.
>>
>> Regards,
>>
>> Abdalla.
>>
>>
>> Quoting Radwa Ali <[email-masked]>:
>>
>> > Thank you Abdullah.
>> > @Returns.fc <[email-masked]>  Please pick up the piece.
>> > It should be reshipped to the below address:
>> > SHIP TOZilehuma Khan
>> > Downtown Burj Khalifa
>> > Vida Residence Downtown, Emaar Blvd
>> > 2708 Vida Residence Downtown
>> > Dubai
>> > United Arab Emirates Map
>> > SHIP AREADowntown Burj Khalifa
>> > SHIP PHONE971551033658
>> > *Radwa Ali*
>> > Customer Care Representative
>> > p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> > www.mumzworld.com
>> > a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> > 500245, Dubai, UAE
>> >
>> >
>> > On Tue, Jul 14, 2020 at 2:41 PM Abdalla Basabra
>> > <[email-masked]>
>> > wrote:
>> >
>> >> Hi team,
>> >> Noted, please can be collected from our warehouse.
>> >>
>> >> Best Regards,
>> >>
>> >> Abdalla Basabra.
>> >>
>> >> Zarabi General Trading LLC
>> >> City Business Center Garhoud views Building Al Garhoud Deira.
>> >> PO Box 171758 Dubai- UAE
>> >> Phone:+971 4 2010700.  FAX: +971 4 2945123
>> >> Mobile:+971 50 5518623
>> >>
>> >> On 14 Jul 2020, at 2:33 PM, Radwa Ali <[email-masked]> wrote:
>> >>
>> >> 
>> >> Hi All,
>> >>
>> >> Please check the sales order # above as the customer received it and
>> >> its missing a piece.
>> >> We have attached the photos shared by the customer.
>> >>
>> >> *Radwa Ali*
>> >> Customer Care Representative
>> >> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>> w:
>> >> www.mumzworld.com
>> >> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>> >> Box 500245, Dubai, UAE
>> >>
>> >>
>>
>>
>>
>>
>> --
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>> To view this discussion on the web visit
>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/02d901d65ff9%24fa764a40%24ef62dec0%24%40mumzworld.com
>> .
>>
>>