Subject: Re: Sales Order # 600919398 - ZGT-BN1G
From: Radwa Ali <[email-masked]>
To: [email-masked], lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, April De Torres <[email-masked]>
Cc: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Abdalla Basabra <[email-masked]>, customer care <[email-masked]>
Date: Wed, 12 Aug 2020 16:23:25 +0400
List-Id: <ccteam.mumzworld.com>

Hi @April De Torres <[email-masked]> ,
Can you please assist with collecting this with the next pick up ?
*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Wed, Aug 5, 2020 at 2:09 PM <[email-masked]> wrote:

> Hi @[email-masked] <[email-masked]> This is pending for a
> long time.
>
> @[email-masked] <[email-masked]> Can you please ensure
> someone picks up the item ?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Wednesday, August 5, 2020 1:43 PM
> *To:* [email-masked]
> *Cc:* Denmark A <[email-masked]>; [email-masked];
> Returns.fc <[email-masked]>; Mostafa saad <
> [email-masked]>; Abdalla Basabra <[email-masked]>;
> customer care <[email-masked]>
> *Subject:* Re: Sales Order # 600919398 - ZGT-BN1G
>
>
>
> Dear team,
>
>
>
> Still no one came to collect.
>
> Regards,
>
>
>
> Omar.
>
>
>
> Zarabi General Trading LLC
>
> City Business Center Garhoud views Building Al Garhoud Deira.
>
> PO Box 171758 Dubai- UAE
>
> Phone:+971 4 2010700.  FAX: +971 4 2945123
>
>
>
>
>
> On 5 Aug 2020, at 1:38 PM, [email-masked] wrote:
>
> 
>
> Hi @[email-masked] <[email-masked]>,
>
> Please advise if this is picked up yet ?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Monday, August 3, 2020 11:22 AM
> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
> [email-masked]; 'Returns.fc' <[email-masked]>
> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
> [email-masked]>; 'customer care' <[email-masked]>
> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>
>
>
> Hi @[email-masked] <[email-masked]> @'Returns.fc'
> <[email-masked]>,
>
> Can you please confirm if this is done?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Tuesday, July 28, 2020 4:02 PM
> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
> [email-masked]
> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
> [email-masked]>; 'Returns.fc' <[email-masked]>;
> 'customer care' <[email-masked]>
> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>
>
>
> Hi @[email-masked] <[email-masked]>,
>
> Was this picked up and shipped yet ?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Wednesday, July 22, 2020 12:21 PM
> *To:* [email-masked]; 'Denmark A' <[email-masked]>;
> [email-masked]
> *Cc:* 'Mostafa saad' <[email-masked]>; 'Abdalla Basabra' <
> [email-masked]>; 'Returns.fc' <[email-masked]>;
> 'customer care' <[email-masked]>
> *Subject:* RE: Sales Order # 600919398 - ZGT-BN1G
>
>
>
> Hi @[email-masked] <[email-masked]>,
>
> Please arrange for the pick ASAP.
>
> @[email-masked] <[email-masked]>, Please accept our apologies about
> this confusion
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* [email-masked] <[email-masked]>
> *Sent:* Wednesday, July 22, 2020 11:58 AM
> *To:* Denmark A <[email-masked]>
> *Cc:* Radwa Ali <[email-masked]>; Mostafa saad <
> [email-masked]>; Abdalla Basabra <[email-masked]>;
> Returns.fc <[email-masked]>; customer care <[email-masked]
> >
> *Subject:* Re: Sales Order # 600919398 - ZGT-BN1G
>
>
>
> Gentleman,
>
>
>
> As explained before the part was collected long time back by your delivery
> and the interesting part is after a week he brought it back yesterday to
> our warehouse and said that no one wanted to receive from him.
>
> Please send the correct driver to collect and let him contact our guy +971
> 55 239 3796 Samiulah. Timing is from 9 to 1 pm.
>
>
>
> Regards,
>
>
>
> Omar.
>
>
>
> Zarabi General Trading LLC
>
> City Business Center Garhoud views Building Al Garhoud Deira.
>
> PO Box 171758 Dubai- UAE
>
> Phone:+971 4 2010700.  FAX: +971 4 2945123
>
>
>
>
>
> On 22 Jul 2020, at 11:43 AM, Denmark A <[email-masked]> wrote:
>
> 
>
> Dear Radwa,
>
>
>
> Not yet received, in regards with collecting items from customer, please
> address it to the last mile department.
>
>
>
> Thank you.
>
>
>
> @Mostafa saad <[email-masked]> FYI.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Wed, Jul 22, 2020 at 11:30 AM <[email-masked]> wrote:
>
> Hi @Returns.fc,
> Was this collected ?
>
> Best Regards,
> Radwa Ali
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked]  │ w: www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> -----Original Message-----
> From: [email-masked] <[email-masked]>
> Sent: Wednesday, July 15, 2020 10:11 AM
> To: Radwa Ali <[email-masked]>
> Cc: Returns.fc <[email-masked]>; [email-masked]; customer
> care <[email-masked]>; [email-masked]
> Subject: Re: Sales Order # 600919398 - ZGT-BN1G
>
> Hi Team,
>
> Please note the part is giving to your delivery person who comes and
> collect the orders. Please follow with him.
>
> Regards,
>
> Abdalla.
>
>
> Quoting Radwa Ali <[email-masked]>:
>
> > Thank you Abdullah.
> > @Returns.fc <[email-masked]>  Please pick up the piece.
> > It should be reshipped to the below address:
> > SHIP TOZilehuma Khan
> > Downtown Burj Khalifa
> > Vida Residence Downtown, Emaar Blvd
> > 2708 Vida Residence Downtown
> > Dubai
> > United Arab Emirates Map
> > SHIP AREADowntown Burj Khalifa
> > SHIP PHONE971551033658
> > *Radwa Ali*
> > Customer Care Representative
> > p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> > www.mumzworld.com
> > a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> > 500245, Dubai, UAE
> >
> >
> > On Tue, Jul 14, 2020 at 2:41 PM Abdalla Basabra
> > <[email-masked]>
> > wrote:
> >
> >> Hi team,
> >> Noted, please can be collected from our warehouse.
> >>
> >> Best Regards,
> >>
> >> Abdalla Basabra.
> >>
> >> Zarabi General Trading LLC
> >> City Business Center Garhoud views Building Al Garhoud Deira.
> >> PO Box 171758 Dubai- UAE
> >> Phone:+971 4 2010700.  FAX: +971 4 2945123
> >> Mobile:+971 50 5518623
> >>
> >> On 14 Jul 2020, at 2:33 PM, Radwa Ali <[email-masked]> wrote:
> >>
> >> 
> >> Hi All,
> >>
> >> Please check the sales order # above as the customer received it and
> >> its missing a piece.
> >> We have attached the photos shared by the customer.
> >>
> >> *Radwa Ali*
> >> Customer Care Representative
> >> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> >> www.mumzworld.com
> >> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
> >> Box 500245, Dubai, UAE
> >>
> >>
>
>
>
>
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> .
>
>