Subject: Re: Order #600946375 // Sku :GT-CH79502-39 // Name :Chicco - Polly Magic Relax Highchair - India Ink // Damaged
From: Kenneth Nwaso <[email-masked]>
To: repairs <[email-masked]>, brands <[email-masked]>
Cc: Denmark A <[email-masked]>, rizwan <[email-masked]>, santosh <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Wed, 12 Aug 2020 15:20:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Raymond and Ever,

Customer lamented on the gaps between the hands of this item which posed a
trip hazard.

Kindly compare with stocks and confirm for exchange.

On Wed, Aug 12, 2020 at 2:49 PM repairs <[email-masked]> wrote:

> Dear Team,
>
>
>
> Good day!
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>
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> We already received the chicco Poly magic high chair.
>
>
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> After inspection , this item are not defective.
>
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> On below picture , this are normal and functionable.
>
>
>
> Please click link video below for your reference and share to your
> customer.
>
>
>
> Download link
>
> https://wetransfer.com/downloads/ecacc4e84a2a789a4f722ad913b06bda20200812104025/62e828c20915581ac4a15d884fad23df20200812104044/05717a
>
>
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> Kindly note this good item we will send it back to your WH.
>
>
>
> Regards ,
>
>
>
>
>
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> Ever Villafuerte
>
> Warehouse Service Executive
>
>
>
> T: +971 4 347 0597 <+97143470597>  M: +971 56 623 0495 <+971566230495>
>
> F: +971 4 347 0659 <+97143470659>  E: [email-masked]
>
> A: 28B Street Community 368 Al Quoz Industrial Area 3
>
> Dubai, UAE 20717 79344
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* 11 August 2020 02:40 PM
> *To:* brands <[email-masked]>; rizwan <[email-masked]>; repairs <
> [email-masked]>; santosh <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Michael Rolle <[email-masked]>; Abdelmohsen basha <
> [email-masked]>
> *Subject:* Order #600946375 // Sku :GT-CH79502-39 // Name :Chicco - Polly
> Magic Relax Highchair - India Ink // Damaged
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached RMA filled up form for your reference.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :Some of the parts were received damaged
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> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>

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*BEST REGARDS**...**✍*