Subject: Re: Urgent update 200278783 // Shipa-KSA::S001111901027
From: Ahmed Irfan <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Zubair Wahid <[email-masked]>, Samiya Sheikh <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Wed, 12 Aug 2020 12:33:09 +0300
List-Id: <ccteam.mumzworld.com>

Dear Hussain,

We have requested the POD from shipa express to check the shipment is
properly delivered.

On Wed, Aug 12, 2020 at 12:30 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> What
> is the recent status here ?
>
>
>
> On Wed, Aug 12, 2020 at 1:04 PM Malak Nobeh <[email-masked]> wrote:
>
>> Dears,
>>
>>
>> What is the update?
>>
>> #1231495
>>
>> Thanks.
>>
>>
>>
>>
>> On Sun, 9 Aug 2020 at 17:32, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer called 2 items are missing. He called Shipa and confirmed
>>> there are no items with them anymore.
>>>
>>>
>>> 200278783_2 PDT-YH-BB-G7
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=435049> Cynebaby
>>> 7 Gray - Luxury 3 in 1 Pram
>>>
>>> 200278783_2 SBF-SN_DP_GY
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=419936> Sunveno
>>> - Diaper Bags - Grey
>>>
>>> The order was placed in April. This is long overdue.
>>>
>>> Please check and do the needful urgently.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Tue, Jun 23, 2020 at 7:06 PM Ahmed Irfan <[email-masked]> wrote:
>>>
>>>> Hi Samiya,
>>>>
>>>> The order has some partial issues that why we are waiting for
>>>> confirmation from tech.
>>>>
>>>> Thanks
>>>>
>>>> On Tue, Jun 23, 2020 at 4:13 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> please ignore my last email.
>>>>>
>>>>> kindly dispatch this shipment urgently.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Tue, Jun 23, 2020 at 5:08 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Kindly cancel this shipment and create CRA.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Fri, Jun 19, 2020 at 3:08 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly update the status of this shipment urgently.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Wed, Jun 10, 2020 at 9:14 AM Samiya Sheikh <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>> Kindly assist urgently.
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> On Tue, Jun 9, 2020 at 3:24 PM Hyacinth Joyce <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi team,
>>>>>>>>>
>>>>>>>>> The customer called again to follow up.
>>>>>>>>>
>>>>>>>>> Kindly check and advise ASAP.
>>>>>>>>>
>>>>>>>>> Thank you.
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Joyce Alvarado*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sat, 30 May 2020 at 14:57, Taqwa Ali <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear team
>>>>>>>>>>
>>>>>>>>>> Please assist
>>>>>>>>>>
>>>>>>>>>> The very upset about the service, the order since 21-Apr
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>> Taqwa
>>>>>>>>>>
>>>>>>>>>> On Mon, May 25, 2020 at 1:19 PM Samiya Sheikh <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> Kindly update urgently or create CRA to refund the customer.
>>>>>>>>>>>
>>>>>>>>>>> Regards
>>>>>>>>>>>
>>>>>>>>>>> On Sat, May 23, 2020 at 1:50 PM Samiya Sheikh <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> kindly update if the following shipment is handed to shipa.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>>
>>>>>>>>>>>
>>
>> --
>>
>>

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