Subject: Re: Urgent update 200278783 // Shipa-KSA::S001111901027
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Samiya Sheikh <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Wed, 12 Aug 2020 13:29:56 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> What
is the recent status here ?

On Wed, Aug 12, 2020 at 1:04 PM Malak Nobeh <[email-masked]> wrote:

> Dears,
>
>
> What is the update?
>
> #1231495
>
> Thanks.
>
>
>
>
> On Sun, 9 Aug 2020 at 17:32, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> The customer called 2 items are missing. He called Shipa and confirmed
>> there are no items with them anymore.
>>
>>
>> 200278783_2 PDT-YH-BB-G7
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=435049> Cynebaby
>> 7 Gray - Luxury 3 in 1 Pram
>>
>> 200278783_2 SBF-SN_DP_GY
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=419936> Sunveno
>> - Diaper Bags - Grey
>>
>> The order was placed in April. This is long overdue.
>>
>> Please check and do the needful urgently.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Tue, Jun 23, 2020 at 7:06 PM Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Samiya,
>>>
>>> The order has some partial issues that why we are waiting for
>>> confirmation from tech.
>>>
>>> Thanks
>>>
>>> On Tue, Jun 23, 2020 at 4:13 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> please ignore my last email.
>>>>
>>>> kindly dispatch this shipment urgently.
>>>>
>>>> Regards
>>>>
>>>> On Tue, Jun 23, 2020 at 5:08 PM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly cancel this shipment and create CRA.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Fri, Jun 19, 2020 at 3:08 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Kindly update the status of this shipment urgently.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Wed, Jun 10, 2020 at 9:14 AM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Kindly assist urgently.
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Tue, Jun 9, 2020 at 3:24 PM Hyacinth Joyce <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>> The customer called again to follow up.
>>>>>>>>
>>>>>>>> Kindly check and advise ASAP.
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sat, 30 May 2020 at 14:57, Taqwa Ali <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear team
>>>>>>>>>
>>>>>>>>> Please assist
>>>>>>>>>
>>>>>>>>> The very upset about the service, the order since 21-Apr
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards
>>>>>>>>> Taqwa
>>>>>>>>>
>>>>>>>>> On Mon, May 25, 2020 at 1:19 PM Samiya Sheikh <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Kindly update urgently or create CRA to refund the customer.
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>>> On Sat, May 23, 2020 at 1:50 PM Samiya Sheikh <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> kindly update if the following shipment is handed to shipa.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards
>>>>>>>>>>>
>>>>>>>>>>
>
> --
>
>