Subject: Re: Please Collect TODAY - Order No. 600929778 / CRA_AR_RE13770
From: Denmark A <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Shady Elgendy <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Wed, 12 Aug 2020 12:39:31 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abdelmohsen,

Communication to the vendor done.

Regards,
Den mark

On Wed, Aug 12, 2020 at 12:29 PM Abdelmohsen basha <[email-masked]>
wrote:

> Hello Michael,
>
> Please start communicating with the vendor and try to arrange handing the
> item to cendor ASAP.
>
> Thanks
>
> On Wed, 12 Aug 2020, 12:22 pm Michael Rolle, <[email-masked]>
> wrote:
>
>> Dear Shady,
>>
>> Item was received today 08/12/2020  subject to return to the vendor due
>> to the wrong item sent by the vendor.
>>
>> If it is urgent we can receive the CRA in Damage Location - and
>> Communicate with the vendor to replace the item and once the vendor
>> replaced we can adjust in our inventory.
>>
>> @Abdelmohsen basha <[email-masked]>  please advise to proceed.
>>
>> Best Regards,
>>
>> Michael R.
>> ᐧ
>>
>> On Wed, Aug 12, 2020 at 12:10 PM Shady Elgendy <[email-masked]>
>> wrote:
>>
>>> +Abdelmohsen basha <[email-masked]> Please close today
>>> ᐧ
>>>
>>> On Wed, Aug 12, 2020 at 11:28 AM Naib Khan <[email-masked]> wrote:
>>>
>>>> Hi Shady,
>>>>
>>>> Item collected will be handed over to retrun team,
>>>>
>>>>
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Wed, 12 Aug 2020 at 11:23, Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>>
>>>>>
>>>>> Its collected and handover to the warehouse.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>> *Sent:* Wednesday, August 12, 2020 10:55 AM
>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>> Returns.fc <[email-masked]>
>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>> CRA_AR_RE13770
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]> Is this done?
>>>>>
>>>>> ᐧ
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Aug 11, 2020 at 3:29 PM Shajahan Kamal Batcha <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Shady,
>>>>>
>>>>>
>>>>>
>>>>> The driver will be collect before 05:00 Pm.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>> *Sent:* Tuesday, August 11, 2020 3:16 PM
>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>> Returns.fc <[email-masked]>
>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>> CRA_AR_RE13770
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan .. What is the update here?
>>>>> Is this closed?
>>>>>
>>>>> ᐧ
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Aug 10, 2020 at 3:47 PM Shajahan Kamal Batcha <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Team,
>>>>>
>>>>>
>>>>>
>>>>> The customer informed to collect the order at reception tomorrow.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>>> *Sent:* Monday, August 10, 2020 3:41 PM
>>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>;
>>>>> Returns.fc <[email-masked]>
>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>> CRA_AR_RE13770
>>>>>
>>>>>
>>>>>
>>>>> Is this order collected or not yet?
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>> ᐧ
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Aug 10, 2020 at 8:59 AM Shajahan Kamal Batcha <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Naib,
>>>>>
>>>>>
>>>>>
>>>>> Let me inform to the courier jabbar..
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Naib Khan [mailto:[email-masked]]
>>>>> *Sent:* Monday, August 10, 2020 8:51 AM
>>>>> *To:* Shady Elgendy <[email-masked]>; Shajahan Kamal Batcha <
>>>>> [email-masked]>
>>>>> *Cc:* Hyacinth Joyce <[email-masked]>; lastmile <
>>>>> [email-masked]>; Eugene Mugisa <[email-masked]>;
>>>>> customer care <[email-masked]>; Returns.fc <
>>>>> [email-masked]>
>>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>>> CRA_AR_RE13770
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]>
>>>>>
>>>>>
>>>>>
>>>>> Please assist the collection arranged with Jabbar.
>>>>>
>>>>>
>>>>>
>>>>> Regards.
>>>>>
>>>>> Naib
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, 10 Aug 2020 at 08:30, Shady Elgendy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Naib Khan <[email-masked]> What is the update here/
>>>>>
>>>>> ᐧ
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Aug 9, 2020 at 3:05 PM Shady Elgendy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> @Naib Khan <[email-masked]> Please confirm once pickedup
>>>>>
>>>>> ᐧ
>>>>>
>>>>>
>>>>>
>>>>> On Sun, Aug 9, 2020 at 11:10 AM Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi team,
>>>>>
>>>>>
>>>>>
>>>>> The customer called to follow up about collection and is very upset
>>>>> about the delay.
>>>>>
>>>>>
>>>>>
>>>>> The item is not yet collected and she raised the request in July.
>>>>>
>>>>>
>>>>>
>>>>> Please assist to collect the item Today. The customer informed that
>>>>> she is available from 8PM onwards.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>>
>>>>> Customer Care Representative
>>>>>
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>> --
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>>>
>>
>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
> --
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