Subject: Re: Swap Order - 600945904
From: Yaseen Shaqra <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Muhammad Ayoub <[email-masked]>, Michael Rolle <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 12 Aug 2020 09:47:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Rukhsana,

Please note that the shipment was delivered but the item was not
collected from the customer

Kindly check and update us

On Mon, Aug 10, 2020 at 5:45 PM Rukhsana Zafar <[email-masked]>
wrote:

> On 10-08-2020 05:26 PM, Mary Anne Agapito wrote:
>
> Hi Priyata,
>
> Thanks for the update.  Just don't forget to remind the driver to
> collect the item from the customer.
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, Aug 10, 2020 at 5:11 PM Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 10-08-2020 04:37 PM, Mary Anne Agapito wrote:
>>
>> Hi Priyata,
>>
>> Is this order - 600945904  already been delivered?
>>
>> Were you able to collect the item that needs to be returned to us?
>>
>> Please confirm. Thank you
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sat, Aug 8, 2020 at 11:23 AM Rukhsana Zafar <[email-masked]>
>> wrote:
>>
>>> On 2020-08-07 23:08, Mary Anne Agapito wrote:
>>>
>>> Hi Team,
>>>
>>> The customer will return an item in exchange for the new one that your
>>> driver will deliver.
>>>
>>> Kindly inform your driver to collect it and return it back to our
>>> warehouse.
>>>
>>> @Returns.fc <[email-masked]> @Michael Rolle
>>> <[email-masked]> @Denmark A <[email-masked]> - this
>>> is in relation to SO 600933736, replacement has already been given under
>>> SO 600945904, just put the item back to stock.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> Dear Mary ,
>>>
>>> We will check it once again and return it back to the warehouse.
>>>
>>> Thank you
>>>
>>>
>>> Priyata
>>> Operations Cum Sales Coordinator
>>> + 971 565268297
>>>
>> Dear Team,
>>
>> The order is not delivered yet.
>>
>> I just got the confirmation from the customer that she wants her order to
>> be delivered.But the location was incorrect before.We will try to deliver
>> it asap.
>>
>> Villa 50,Area Nazmat
>>
>> Abu Dhabi,Reem Island
>> -- Thank you
>> *Priyata Rai*
>> Operations Cum Sales Coordinator
>> + 971 565268297
>>
> Dear Mary ,
>
> Noted with Thanks,
> --
> *Priyata Rai*
> Operations Cum Sales Coordinator
> + 971 565268297
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE