Subject: Re: Order #600940689 //Sku :AWL-BB1 // Name :Bumble & Bird - Robin Compact Stroller - Black // Defective
From: Radwa Ali <[email-masked]>
To: Chirin Khawatmi <[email-masked]>, lastmile <[email-masked]>
Cc: Denmark A <[email-masked]>, [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sneha Suhasini <[email-masked]>, Vipul Arora <[email-masked]>
Date: Tue, 11 Aug 2020 18:07:36 +0400
List-Id: <ccteam.mumzworld.com>

Hi @Vipul Arora <[email-masked]> ,
Please arrange a collection.
@lastmile <[email-masked]> Please reship to.

Al salam D. Mudon
villa # 39
Mudon
Dubai,
United Arab Emirates
T: +971565511469

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Tue, Aug 11, 2020 at 12:15 PM Chirin Khawatmi <[email-masked]>
wrote:

> Hi Team,
>
> We have spare wheels in the warehouse - in this case it makes sense to
> send the customer the spare wheel replacement.
> @Vipul Arora <[email-masked]> is looped in he can guide the WH team.
>
>
> On Tue, Aug 11, 2020 at 12:03 PM Denmark A <[email-masked]> wrote:
>
>> Dear All,
>>
>> Please update on this and advise what will be the next step.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Aug 10, 2020 at 2:00 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>> Return Reason:doesnt_work_or_defective
>>> Comments :rear wheel is crooked when pushing the stroller
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>
>
> --
>
> *Chirin Khawatmi*
> International Brand Manager
>
> *P* +971 58 530 5300
> *E* [email-masked] <[email-masked]>
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>
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