Subject: RE: SO # 700249716_1 & 700249716_2
From: "Shajahan Kamal Batcha" <[email-masked]>
To: "'Yaseen Shaqra'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Tue, 11 Aug 2020 13:01:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Yaseen,

The above two orders delivered to the customer correctly. The customer is looking for the another order which wrongly delivered by another courier.

Please check with the customer.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Shajahan Kamal Batcha [mailto:[email-masked]] 
Sent: Tuesday, August 11, 2020 12:21 PM
To: 'Yaseen Shaqra' <[email-masked]>
Cc: 'customer care' <[email-masked]>
Subject: RE: SO # 700249716_1 & 700249716_2

Hi Yaseen,

Let me check with concern courier and update to you.

Shajahan K

 <http://www.timexpress.ae/> 

   P.O. Box : 80266
   Tel : + (971) 4 255 5563 (Ext. 106)
   Fax : + (971) 4 255 5564

   Email :  <mailto:[email-masked]> [email-masked]
   Web:  <http://www.timexpress.ae/> www.timexpress.ae

This email including its attachments are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please delete it from your system and notify the sender immediately. If you are not the intended recipient you are notified that disclosing, copying or distributing the content of this information is strictly prohibited.

 

From: Yaseen Shaqra [mailto:[email-masked]] 
Sent: Tuesday, August 11, 2020 11:40 AM
To: Shajahan Kamal Batcha <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: SO # 700249716_1 & 700249716_2

Hi Shajahan,

Please note that the shipment is showing delivered but the customer confirmed that she did not receive it 

Kindly check and update us 

 

-- 

Best Regards,

Yaseen Mohammed

Customer Care Representative
p:  +971 4 4339455│ e: yaseen.s <mailto:[email-masked]> @mumzworld.com  │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE