Subject: Re: Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway - Play House with Retractable Door // Missing Part
From: Denmark A <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Tue, 11 Aug 2020 09:59:39 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abdelmohsen,

@Alina D'Souza <[email-masked]> Please proceed.

Regards,
Den mark

On Tue, Aug 11, 2020 at 9:37 AM Abdelmohsen basha <[email-masked]>
wrote:

> @Denmark A <[email-masked]>  Status updated on netsuite,
>
> On Tue, 11 Aug 2020 at 08:24, Denmark A <[email-masked]> wrote:
>
>> Dear Alina,
>>
>> Received CRA waiting for the system to be REFUNDED in status to proceed.
>>
>> Regards,
>> Den mark
>>
>> On Tue, Aug 11, 2020 at 8:19 AM Shady Elgendy <[email-masked]>
>> wrote:
>>
>>> +Abdelmohsen basha <[email-masked]> Please advise?
>>> ᐧ
>>>
>>> On Mon, Aug 10, 2020 at 4:04 PM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Denmark,
>>>>
>>>> Please advise
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>>
>>>>
>>>> On Sun, Aug 9, 2020 at 8:14 AM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>> Along with the above item customer also returned the
>>>>> below CRA_AR_RE14020
>>>>>
>>>>> 600794563 PLEX-ECF0079497
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1141850> Eco
>>>>> Fresh - Surgical Disposable Face Mask 3 Ply, 5pc
>>>>>
>>>>>
>>>>> Kindly confirm if we have received it and update CRA
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>> On Wed, Jul 1, 2020 at 3:13 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Maricris,
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> On Wed, Jul 1, 2020 at 3:11 PM Maricris <[email-masked]> wrote:
>>>>>>
>>>>>>> Hi Denmark,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We don’t have spare parts for this item and also currently out of
>>>>>>> stock.
>>>>>>>
>>>>>>> We issue credit note as per attached.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *BEST REGARDS**...*?
>>>>>>>
>>>>>>> *Maricris Pati*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *ALGT Middle East - A Liusie General Trading *|   PO BOX 7297  |
>>>>>>> Plot # C.22 Dubai Production City , opp Sign Work |
>>>>>>>
>>>>>>> Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax:
>>>>>>> +971 4 2476799  | Mobile : +971 566454542
>>>>>>>
>>>>>>> www.algt-me.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> P *Save a tree. Please don't print this e-mail unless it's really
>>>>>>> necessary*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>>>> *Sent:* Tuesday, June 30, 2020 3:58 PM
>>>>>>> *To:* Maricris <[email-masked]>
>>>>>>> *Cc:* Arjun <[email-masked]>; Nikil <[email-masked]>;
>>>>>>> customer care <[email-masked]>; Abel <[email-masked]>;
>>>>>>> Returns.fc <[email-masked]>; Alina D'Souza <
>>>>>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>>>>>> Michael Rolle <[email-masked]>
>>>>>>> *Subject:* Re: Order # 600794563 // Sku :SGT-BW52007 // Name
>>>>>>> :Bestway - Play House with Retractable Door // Missing Part
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Maricris,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Any update?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, Jun 27, 2020 at 5:19 PM Maricris <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Hi Denmark,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Kindly return back to our warehouse for evaluation.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> @Nikil/Arjun,
>>>>>>>
>>>>>>> Please check the return item once received.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thanks.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *BEST REGARDS**...*?
>>>>>>>
>>>>>>> *Maricris Pati*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *ALGT Middle East - A Liusie General Trading *|   PO BOX 7297  |
>>>>>>> Plot # C.22 Dubai Production City , opp Sign Work |
>>>>>>>
>>>>>>> Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax:
>>>>>>> +971 4 2476799  | Mobile : +971 566454542
>>>>>>>
>>>>>>> www.algt-me.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> P *Save a tree. Please don't print this e-mail unless it's really
>>>>>>> necessary*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Ivy [mailto:[email-masked]]
>>>>>>> *Sent:* Saturday, June 27, 2020 3:32 PM
>>>>>>> *To:* 'Maricris' <[email-masked]>; 'Arjun' <[email-masked]>
>>>>>>> *Cc:* 'customer care' <[email-masked]>; 'Denmark A' <
>>>>>>> [email-masked]>; 'Abel' <[email-masked]>; 'Returns.fc' <
>>>>>>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>>>>>>> 'Kenneth Nwaso' <[email-masked]>; 'Michael Rolle' <
>>>>>>> [email-masked]>
>>>>>>> *Subject:* RE: Order # 600794563 // Sku :SGT-BW52007 // Name
>>>>>>> :Bestway - Play House with Retractable Door // Missing Part
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> FYA
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Denmark A [mailto:[email-masked]
>>>>>>> <[email-masked]>]
>>>>>>> *Sent:* Saturday, June 27, 2020 3:12 PM
>>>>>>> *To:* Ivy; Abel
>>>>>>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso;
>>>>>>> Michael Rolle
>>>>>>> *Subject:* Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway -
>>>>>>> Play House with Retractable Door // Missing Part
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Return Reason:missing_part_or_pieces
>>>>>>> Comments :Missing pieces please come to collect it
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>
>>> --
>>>
>>>