Subject: Re: Alternative item for 600937566 - Urgent
From: Erica Jane Serrano <[email-masked]>
To: Tamara Akhieva <[email-masked]>, Megha Dani <[email-masked]>, Customer Care Team <[email-masked]>
Cc: Nivya Kumar <[email-masked]>, Kiran jit kaur <[email-masked]>, Mary Ann Balancio <[email-masked]>, Maricel Sadurai <[email-masked]>
Date: Tue, 11 Aug 2020 09:44:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,

Any update from the customer?

Thanks & Regards,

*Erica Serrano*
Logistics Executive

*P* +971 4 433 9455 Ext (1337)
*E* [email-masked] <[email-masked]>*

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/> [image:
facebook] <https://www.facebook.com/mumzworld> 
<https://www.youtube.com/user/MumZworld> 
<https://www.snapchat.com/add/mumzworld.com> 
<https://twitter.com/mumzworld>

 <https://www.mumzworld.com/en/>

 <https://www.mumzworld.com/en/media-and-press>

On Mon, Aug 10, 2020 at 1:11 PM Erica Jane Serrano <[email-masked]>
wrote:

> Hi All,
>
> Please see attached email from the Vendor Ordered items will be supplied
> on *18th of Aug. *
>
> Please advise the customer and ask if we should still proceed with the
> Order?
>
> Thanks & Regards,
>
> *Erica Serrano*
> Logistics Executive
>
> *P* +971 4 433 9455 Ext (1337)
> *E* [email-masked] <[email-masked]>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Thu, Aug 6, 2020 at 11:23 AM Erica Jane Serrano <[email-masked]>
> wrote:
>
>> Hi Tamara,
>>
>> Alright sure if the vendor confirms they will fulfill that would be
>> great, we can place the orders.
>>
>> Thanks & Regards,
>>
>> *Erica Serrano*
>> Logistics Executive
>>
>> *P* +971 4 433 9455 Ext (1337)
>> *E* [email-masked] <[email-masked]>*
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Thu, Aug 6, 2020 at 11:15 AM Tamara Akhieva <[email-masked]>
>> wrote:
>>
>>> Hi Erica,
>>>
>>>
>>>
>>> As Niviya mentioned, the item will be fulfilled on 10th August. Vendor
>>> confirmed himself it is due to system issues, not unavailability. Therefore
>>> both orders placed are not OOS.
>>>
>>>
>>>
>>> *Tamara Akhieva*
>>> Commercial & Events Executive
>>>
>>> *P* +971 4 245 1307  *P *+971 54 348 7776* E* [email-masked]
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/>[image:
>>> facebook] <https://www.facebook.com/mumzworld>
>>> <https://www.youtube.com/user/MumZworld>
>>> <https://www.snapchat.com/add/mumzworld.com>
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>> Confidentiality Notice: This e-mail message, including any attachments,
>>> is for the sole use of the intended recipient(s) and may contain
>>> confidential and privileged information. Any unauthorized review, use,
>>> disclosure or distribution of this information is prohibited, and may be
>>> punishable by law. If this was sent to you in error, please notify the
>>> sender by reply e-mail and destroy all copies of the original message.
>>> Please consider the environment before printing this e-mail.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Erica Jane Serrano <[email-masked]>
>>> *Sent:* Thursday, August 6, 2020 11:10 AM
>>> *To:* Nivya Kumar <[email-masked]>; Kiran jit kaur <
>>> [email-masked]>
>>> *Cc:* Mary Ann Balancio <[email-masked]>; Maricel Sadurai <
>>> [email-masked]>; Tamara Akhieva <[email-masked]>
>>> *Subject:* Re: Alternative item for 600937566 - Urgent
>>>
>>>
>>>
>>> HI Nivya,
>>>
>>>
>>>
>>> I hope you are well.
>>>
>>>
>>>
>>> This item is OOS with the vendor and as per their previous email- They
>>> are on Stock Count until 10th of Aug.
>>>
>>>
>>>
>>> Thanks & Regards,
>>>
>>> *Erica Serrano*
>>> Logistics Executive
>>>
>>> *P* +971 4 433 9455 Ext (1337)
>>> *E* [email-masked] <[email-masked]>*
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Aug 6, 2020 at 11:08 AM Nivya Kumar <[email-masked]> wrote:
>>>
>>> Hi team,
>>>
>>>
>>>
>>> Please see below orders placed for the same item:
>>>
>>>
>>>
>>> Order number: *600945960 *
>>> Rene Furterer - Triphasic Reactional 12x 5ml
>>>
>>> SKU:*  ALP-3282770209686*
>>>
>>>
>>> @Mary Ann Please issue POs as soon as possible to book the item for us.
>>>
>>>
>>>
>>> @Erica Please try your best to get the items from the vendor as soon as
>>> possible and inform the concerned department to arrange Urgent delivery to
>>> the customer ASAP.
>>>
>>> (NOTE:  vendor confirmed stock will be fulfilled oN 10th August)
>>>
>>>
>>>
>>> Thank you and looking forward to your reply.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Nivya
>>>
>>>