Subject: Re: COLLECTION REQUEST - DED CASE - VERY URGENT - 600882011- CRA_AR_RE12805
From: "'Alina Dsouza (Mumzworld Customer Care)' via customer care" <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Mostafa saad <[email-masked]>, Shady Elgendy <[email-masked]>, Umang Mehrotra <[email-masked]>
Date: Tue, 11 Aug 2020 05:21:05 +0000
List-Id: <ccteam.mumzworld.com>

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Alina Dsouza, Aug 11, 2020, 9:21 AM GMT+4

Dear Customer,

Greetings from mumzworld.

Would like to notify you that the refund on your order# 600882011 has been processed and you would receive a credit in your bank account within 2- 3 working days.

Should you have any queries or require further assistance, please feel free to contact us on +97144339455 or email us at [email-masked]

Best Regards,
Alina from the mumzworld team

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Alina Dsouza, Aug 9, 2020, 11:10 AM GMT+4

Dear Customer,

Greetings from Mumzworld

We sincerely apologize for the inconvenience that the item did not meet your requirements.

We will arrange a collection from your location within 2-3 business days

In order to assist you efficiently, please ensure the item is unused, properly packed and sealed in its original packaging.

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Please confirm if you would like a store credit or replacement of the item once the item is collected.

You can find more information about returns and refunds policy on the following page:

http://www.mumzworld.com/en/returns-policy/

We truly appreciate your patience and understanding of this process.

Would you have any queries or require further assistance, please feel free to contact us on https://www.mumzworld.com/en/contact-us

Warm Regards,
From Mumzworld Team

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Malak Moh'd, Aug 9, 2020, 11:09 AM GMT+4

Dears,

We need URGENT update.

Thanks.

Attachment(s):
image.png - https://mumzworldhelp.zendesk.com/attachments/token/1l4NrTcJ9RatvK4MoaaG7FmYy/?name=image.png

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Malak Moh'd, Aug 9, 2020, 10:45 AM GMT+4

This is a follow-up to your previous request #1220176 "COLLECTION REQUEST - DED CA..."

Hello,

Please confirm if this is done?

Thanks.

Attachment(s):
image.png - https://mumzworldhelp.zendesk.com/attachments/token/S5YIA1ZVtSqxZdJe32zBOE90u/?name=image.png

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