Subject: RE: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
From: "Tarek El-Far" <[email-masked]>
To: "'John Garcia'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Christian Mendoza'" <[email-masked]>
Date: Tue, 11 Aug 2020 08:16:41 +0400
List-Id: <ccteam.mumzworld.com>

Hi John,

Yes, we are expecting the missing part today and will confirm as soon as receiving

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: John Garcia <[email-masked]> 
Sent: Tuesday, 11 August, 2020 08:11
To: Tarek El-Far <[email-masked]>
Cc: customer care <[email-masked]>; Christian Mendoza <[email-masked]>
Subject: Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8

Good morning Tarek,

Do you have feedback on this? please advise.

 

Thank you.

John Carl Garcia 
Logistics Executive

P +971 4 245 1326   E [email-masked] <http://mumzworld.com> 
A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Mon, Aug 10, 2020 at 9:58 AM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Tarek,

May we have an update on this? @John Garcia <mailto:[email-masked]>  please assist.

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Tue, Aug 4, 2020 at 7:56 PM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Tarek,

tamara.durzi    <mailto:[email-masked]> [email-masked]  

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Tue, Aug 4, 2020 at 3:50 PM Tarek El-Far <[email-masked] <mailto:[email-masked]> > wrote:

Thank you Christian, need a name too please

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: Christian Mendoza <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, 4 August, 2020 11:45
To: Tarek El-Far <[email-masked] <mailto:[email-masked]> >
Cc: John Garcia <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8

Hi Tarek,

Please see the address below.

Villa 68, road 38b (Sh-kasa Street) Umm Suqeimm 2, Dubai, UAE. 

mobile number is +971505115087 

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Tue, Aug 4, 2020 at 1:14 PM Tarek El-Far <[email-masked] <mailto:[email-masked]> > wrote:

Hi Christian

I have sent to the factory as we don’t have those spares available in UAE, my plan is to get the same via DHL express and waiting for the factory confirmation.

Please send me the detailed address of the customer so that we get it sent directly from Italy to them

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: Christian Mendoza <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, 4 August, 2020 09:12
To: Tarek El-Far <[email-masked] <mailto:[email-masked]> >; John Garcia <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8

Hi Team,

May we have an update here?

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Mon, Aug 3, 2020 at 3:13 PM Christian Mendoza <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The customer received the below item under her gift registry with missing parts. See the details below.

missing part: 4 nails and 4 washers   

600921359

 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1030577> TAMA-223-005

Brevi - Slex Evo Cradle - Beige

1

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ>