Subject: Re: Missing item
From: Naib Khan <[email-masked]>
To: Shady Elgendy <[email-masked]>, Road Rider Customer Support <[email-masked]>, Road Rider <[email-masked]>, Muhammad Ayoub <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Ekta Jesswani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 10 Aug 2020 16:13:57 +0400
List-Id: <ccteam.mumzworld.com>

+Road Rider Customer Support <[email-masked]> +Road Rider
<[email-masked]> +Muhammad Ayoub <[email-masked]>

  Hi R.R,

600942829_2

As per our record, 2 boxes shipped but the customer received only one box.

please investigate and delivered the missing box today ASAP customer ff up.

Regards.
Naib

On Mon, 10 Aug 2020 at 08:28, Shady Elgendy <[email-masked]> wrote:

> Reminder
> ᐧ
>
> On Sun, Aug 9, 2020 at 3:05 PM Shady Elgendy <[email-masked]> wrote:
>
>> R.R
>> What is the update here on this?
>> ᐧ
>>
>> On Sun, Aug 9, 2020 at 9:56 AM Naib Khan <[email-masked]> wrote:
>>
>>> Hi R.R,
>>>
>>> 600942829_2
>>>
>>> As per our record, 2 boxes shipped but the customer received only one
>>> box.
>>>
>>> please investigate and delivered the missing box today ASAP customer ff
>>> up.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Sun, 9 Aug 2020 at 09:53, Naib Khan <[email-masked]> wrote:
>>>
>>>> Hi Mohit,
>>>>
>>>> will investigate now and the missing box will be delivered today ASAP.
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Sun, 9 Aug 2020 at 09:38, Mohit Caleb <[email-masked]> wrote:
>>>>
>>>>> Hi Shady,
>>>>>
>>>>> Good Morning, the order was packed into two packages, mentioned the
>>>>> missing item in one package, the rest in the other package.
>>>>> Seems like the customer has received only 1 package from the order.
>>>>>
>>>>> @Naib Khan <[email-masked]> - Sales Order 600942829_2,
>>>>> kindly make a follow up with the 3PL partner to deliver the second package
>>>>> without any further delay.
>>>>>
>>>>> Thanks & Regards,
>>>>>
>>>>> On Sun, Aug 9, 2020 at 8:29 AM Shady Elgendy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Mohit Caleb <[email-masked]> Please check if the customer
>>>>>> received this item missing or not
>>>>>> I see on system item is shipped
>>>>>>
>>>>>> Infantino - Elevate Adjustable Nursing Pillow
>>>>>> ᐧ
>>>>>>
>>>>>> On Fri, Aug 7, 2020 at 7:22 AM Mona Ataya <[email-masked]> wrote:
>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Sent from my iPhone
>>>>>>>
>>>>>>> Begin forwarded message:
>>>>>>>
>>>>>>> *From:* Maitha Alkhayyal <[email-masked]>
>>>>>>> *Date:* 6 August 2020 at 10:12:18 PM GST
>>>>>>> *To:* mumzworld customer care <[email-masked]>
>>>>>>> *Subject:* *Missing item*
>>>>>>>
>>>>>>> 
>>>>>>> Hib, I receive all the items except the nursing pillows so can you
>>>>>>> check
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>
>> --
>>
>>
>
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