Subject: Re: Collection ff up- SO 600909132-CRA_AR_RE13076
From: Angeli Fontillas <[email-masked]>
To: Shady Elgendy <[email-masked]>
Cc: Naib Khan <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 10 Aug 2020 15:51:36 +0400
List-Id: <ccteam.mumzworld.com>

Hello All,

Spoke with the customer and will wait for the collection until tomorrow.

*SHIP TO*

*Aurea RonquilloUmm Hurair 1Bur Dubai - near Egyptian
Consulate101DubaiUnited Arab Emirates Map*
*SHIP AREA**Umm Hurair 1*
*SHIP PHONE**+971555982940*

Thank you.

On Mon, 10 Aug 2020 at 15:45, Shady Elgendy <[email-masked]> wrote:

> @Angeli .. Please advise?
>
> ᐧ
>
> On Mon, Aug 10, 2020 at 3:40 PM Naib Khan <[email-masked]> wrote:
>
>> Hi Shady,
>>
>> Customer don't want to return we try 3 times. Proof attached.
>>
>> Can rearrange?
>>
>>
>> Regards.
>> Naib
>>
>>
>> On Mon, 10 Aug 2020 at 15:35, Shady Elgendy <[email-masked]> wrote:
>>
>>> +Naib Khan <[email-masked]> This must be collected today
>>>
>>> Thanks
>>> ᐧ
>>>
>>> On Mon, Aug 10, 2020 at 2:28 PM Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello team,
>>>>
>>>> Customer is following up on the collection, still no one contacted her
>>>> to collect the item.
>>>>
>>>> Return request was raised since 23rd of July.
>>>>
>>>> Please push the collection asap.
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>>
>>> --
>>>
>>>
>
> --
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE