Subject: Re: SO#600931765 - Damage Packaging - Roadriders
From: Michael Rolle <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Naib Khan <[email-masked]>, Road Rider <[email-masked]>, Eugene Mugisa <[email-masked]>, Nesty John Pascua <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Customer Care Team <[email-masked]>, "Outbound.fc" <[email-masked]>, Denmark A <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Mon, 10 Aug 2020 12:23:05 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abdelmoshen,

Good Day!

Noted on this.

Rukhsana,  please coordinate to the Lastmile Team, item was not in saleable
condition.

Best Regards,

Michael R.
ᐧ

On Sun, Aug 9, 2020 at 10:36 AM Rukhsana Zafar <[email-masked]>
wrote:

> On 2020-08-08 21:53, Abdelmohsen basha wrote:
>
> Hello Michael,
>
> Receive in damage and out liability on Lastmile team.
>
> Thanks
>
> On Sat, 8 Aug 2020 at 12:17, Michael Rolle <[email-masked]>
> wrote:
>
>>   Dear Road Rider and Team
>>
>> Good Day!
>>
>> We cannot sell the item in this kind of packaging, we already communicate
>> with our supplier but they refuse to replace, due to a damaged box
>> during transit, this was the original packaging, opening will break the
>> seal of the product.
>>
>> @Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
>> <[email-masked]>  your action is very much needed.
>>
>> Best Regards,
>>
>> Michael R.
>>
>>
>> ᐧ
>>
>> On Wed, Jul 29, 2020 at 3:10 PM Michael Rolle <
>> [email-masked]> wrote:
>>
>>> Dear Road Rider,
>>>
>>> Good Day!
>>>
>>> We cannot sell the item in this kind of packaging, we already
>>> communicate with our supplier but they refuse to replace, due to a damaged
>>> box during transit, this was the original packaging, opening will break the
>>> seal of the product.
>>>
>>> @Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
>>> <[email-masked]>  your action is very much needed.
>>>
>>> Best Regards,
>>>
>>> Michael R.
>>>
>>>
>>>
>>>
>>> ᐧ
>>>
>>> On Wed, Jul 29, 2020 at 2:41 PM Naib Khan <[email-masked]> wrote:
>>>
>>>> [email-masked] <[email-masked]> Please
>>>> investigate.
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>> On Wed, 29 Jul 2020 at 13:04, Michael Rolle <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear Team,
>>>>>
>>>>> Above SO  received by the customer with damage box during transit.
>>>>>
>>>>>
>>>>> Please inform Courier about the issue.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Best Regards,*
>>>>>
>>>>> *Michael C. Rolle*
>>>>> ᐧ
>>>>>
>>>>
>>>
>>> --
>>> *Best Regards,*
>>>
>>> *Michael C. Rolle*
>>>
>>
>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
> Dear Team,
>
> Greeting of the day
>
> when transit the item was in working condition, only packaging box was
> damage.
> --
> *Priyanka jadhav*
> Operations Cum Sales Coordinator
> + 971 565268107
>

-- 
*Best Regards,*

*Michael C. Rolle*