Subject: Re: Order #600923161 //Sku :STM-800056346 // Name :BIG - Porsche // Missing Part
From: Denmark A <[email-masked]>
To: Talal Reslan - Simba Toys Middle East <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sifat Fazlur Rahman - Simba Toys Middle East <[email-masked]>, Harish Jogam - Simba Toys Middle East <[email-masked]>
Date: Sun, 9 Aug 2020 22:48:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear,

Please share the CN for the same.

Regards,
Den  mark

On Wed, Aug 5, 2020 at 5:24 PM Talal Reslan - Simba Toys Middle East <
[email-masked]> wrote:

> Dear CM processed.
>
>
>
> Sent from my Samsung Galaxy smartphone.
>
>
>
> -------- Original message --------
> From: Denmark A <[email-masked]>
> Date: 05/08/2020 16:50 (GMT+04:00)
> To: Talal Reslan - Simba Toys Middle East <[email-masked]>
> Cc: customer care <[email-masked]>, "Returns.fc" <
> [email-masked]>, Alina D'Souza <[email-masked]>, Samran
> Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>,
> Sifat Fazlur Rahman - Simba Toys Middle East <
> [email-masked]>, Harish Jogam - Simba Toys Middle East <
> [email-masked]>
> Subject: Re: Order #600923161 //Sku :STM-800056346 // Name :BIG - Porsche
> // Missing Part
>
> Dear Talal,
>
> Please update to know the status to proceed.
>
> Best Regards,
>
> Michael R.
>
> On Mon, Jul 20, 2020 at 11:02 AM Denmark A <[email-masked]> wrote:
>
>> Dear Talal,
>>
>> Find the attached.
>>
>> Regards,
>>
>> On Mon, Jul 20, 2020 at 10:59 AM Talal Reslan - Simba Toys Middle East <
>> [email-masked]> wrote:
>>
>>> No attachment dear.
>>>
>>>
>>>
>>> Best regards,
>>>
>>>
>>>
>>> Talal Reslan
>>> Sales Coordinator
>>>
>>>
>>>
>>>
>>> Simba Toys Middle East FZE
>>> P.O. Box 61106
>>>
>>> Dubai  ·  UAE
>>>
>>> T    +971.4.880 99 80 (Ext. 222)
>>>
>>> M   +971.50.551 40 76
>>> F    +971.4.880 99 81
>>> E    [email-masked]
>>>
>>>
>>>
>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>> signature_1279472639]
>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>  [image:
>>> signature_1477753325] <https://www.linkedin.com/company/453138/admin/>  [image:
>>> signature_1863323865]
>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>
>>>
>>>
>>> Think before you print <http://thinkbeforeprinting.org/>
>>>
>>>
>>> ------------------------------
>>>
>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842
>>> • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>> ------------------------------
>>>
>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>> In accordance with article 13 of the GDPR, we inform you about the
>>> information requirements via the following LINK: Information
>>> requirements customer suppliers
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>
>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>> sind
>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>> sowie
>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>
>>> *Confidential Note:* This e-mail may contain confidential and/or
>>> privileged information. If you are not the intended recipient (or have
>>> received this
>>> e-mail in error) please notify the sender immediately and destroy this
>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>> in this e-mail is strictly forbidden.
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* 20 July 2020 10:59
>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>;
>>> Sifat Fazlur Rahman - Simba Toys Middle East <
>>> [email-masked]>; Harish Jogam - Simba Toys Middle East <
>>> [email-masked]>
>>> *Subject:* Re: Order #600923161 //Sku :STM-800056346 // Name :BIG -
>>> Porsche // Missing Part
>>>
>>>
>>>
>>> Dear Talal,
>>>
>>>
>>>
>>> Please find the attached VRA for your reference.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Jul 20, 2020 at 10:51 AM Talal Reslan - Simba Toys Middle East <
>>> [email-masked]> wrote:
>>>
>>> Please share the VRA in this case dear.
>>>
>>>
>>>
>>> Best regards,
>>>
>>>
>>>
>>> Talal Reslan
>>> Sales Coordinator
>>>
>>>
>>>
>>>
>>> Simba Toys Middle East FZE
>>> P.O. Box 61106
>>>
>>> Dubai  ·  UAE
>>>
>>> T    +971.4.880 99 80 (Ext. 222)
>>>
>>> M   +971.50.551 40 76
>>> F    +971.4.880 99 81
>>> E    [email-masked]
>>>
>>>
>>>
>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>> signature_1279472639]
>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>  [image:
>>> signature_1477753325] <https://www.linkedin.com/company/453138/admin/>  [image:
>>> signature_1863323865]
>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>
>>>
>>>
>>> Think before you print <http://thinkbeforeprinting.org/>
>>>
>>>
>>> ------------------------------
>>>
>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842
>>> • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>> ------------------------------
>>>
>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>> In accordance with article 13 of the GDPR, we inform you about the
>>> information requirements via the following LINK: Information
>>> requirements customer suppliers
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>
>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>> sind
>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>> sowie
>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>
>>> *Confidential Note:* This e-mail may contain confidential and/or
>>> privileged information. If you are not the intended recipient (or have
>>> received this
>>> e-mail in error) please notify the sender immediately and destroy this
>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>> in this e-mail is strictly forbidden.
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* 20 July 2020 10:50
>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>>> *Subject:* Re: Order #600923161 //Sku :STM-800056346 // Name :BIG -
>>> Porsche // Missing Part
>>>
>>>
>>>
>>> Dear Talal,
>>>
>>>
>>>
>>> Customer wants a refund please issue Credit Note, Thanks
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Jul 20, 2020 at 10:39 AM Talal Reslan - Simba Toys Middle East <
>>> [email-masked]> wrote:
>>>
>>> Hi dear, we got the product, you want replace of return?
>>>
>>>
>>>
>>> Best regards,
>>>
>>>
>>>
>>> Talal Reslan
>>> Sales Coordinator
>>>
>>>
>>>
>>>
>>> Simba Toys Middle East FZE
>>> P.O. Box 61106
>>>
>>> Dubai  ·  UAE
>>>
>>> T    +971.4.880 99 80 (Ext. 222)
>>>
>>> M   +971.50.551 40 76
>>> F    +971.4.880 99 81
>>> E    [email-masked]
>>>
>>>
>>>
>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>> signature_1279472639]
>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>  [image:
>>> signature_1477753325] <https://www.linkedin.com/company/453138/admin/>  [image:
>>> signature_1863323865]
>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>
>>>
>>>
>>> Think before you print <http://thinkbeforeprinting.org/>
>>>
>>>
>>> ------------------------------
>>>
>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842
>>> • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>> ------------------------------
>>>
>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>> In accordance with article 13 of the GDPR, we inform you about the
>>> information requirements via the following LINK: Information
>>> requirements customer suppliers
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>
>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>> sind
>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>> sowie
>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>
>>> *Confidential Note:* This e-mail may contain confidential and/or
>>> privileged information. If you are not the intended recipient (or have
>>> received this
>>> e-mail in error) please notify the sender immediately and destroy this
>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>> in this e-mail is strictly forbidden.
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* 20 July 2020 08:35
>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>>> *Subject:* Re: Order #600923161 //Sku :STM-800056346 // Name :BIG -
>>> Porsche // Missing Part
>>>
>>>
>>>
>>> Dear Talal,
>>>
>>>
>>>
>>> Find the attached photo.
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Sun, Jul 19, 2020 at 6:13 PM Talal Reslan - Simba Toys Middle East <
>>> [email-masked]> wrote:
>>>
>>> Dear,
>>>
>>>
>>>
>>> No image, please share the image for us to check.
>>>
>>>
>>>
>>> Best regards,
>>>
>>>
>>>
>>> Talal Reslan
>>> Sales Coordinator
>>>
>>>
>>>
>>>
>>> Simba Toys Middle East FZE
>>> P.O. Box 61106
>>>
>>> Dubai  ·  UAE
>>>
>>> T    +971.4.880 99 80 (Ext. 222)
>>>
>>> M   +971.50.551 40 76
>>> F    +971.4.880 99 81
>>> E    [email-masked]
>>>
>>>
>>>
>>> <https://middleeast.simba-dickie-group.com/en/the-group/>  [image:
>>> signature_1279472639]
>>> <https://www.facebook.com/pg/simbatoysmiddleeast/posts/>  [image:
>>> signature_1969021567] <https://www.instagram.com/simbatoysmiddleeast/>  [image:
>>> signature_1477753325] <https://www.linkedin.com/company/453138/admin/>  [image:
>>> signature_1863323865]
>>> <https://www.youtube.com/channel/UCXaqRlDty7oMGOJdylJVuog?view_as=subscriber>
>>>
>>>
>>>
>>> Think before you print <http://thinkbeforeprinting.org/>
>>>
>>>
>>> ------------------------------
>>>
>>> SIMBA-DICKIE-GROUP GmbH • Hauptsitz Fürth • Amtsgericht Fürth HR A 5842
>>> • GF: Michael Sieber, Florian Sieber, Manfred Duschl, Uwe Weiler
>>> ------------------------------
>>>
>>> Gemäß Artikel 13 der DSGVO, teilen wir Ihnen die Informationspflichten
>>> über folgenden LINK mit: Informationspflichten Kunden Lieferanten
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>> In accordance with article 13 of the GDPR, we inform you about the
>>> information requirements via the following LINK: Information
>>> requirements customer suppliers
>>> <https://dataprivacyb2b.simba-dickie-group.com/>
>>>
>>> *Vertraulichkeitshinweis:* Diese E-Mail enthält vertrauliche und/oder
>>> rechtlich geschützte Informationen. Wenn Sie nicht der richtige Adressat
>>> sind
>>> oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte
>>> sofort den Absender und vernichten Sie diese Mail. Das unerlaubte Kopieren
>>> sowie
>>> die unbefugte Weitergabe dieser Mail ist nicht gestattet.
>>>
>>> *Confidential Note:* This e-mail may contain confidential and/or
>>> privileged information. If you are not the intended recipient (or have
>>> received this
>>> e-mail in error) please notify the sender immediately and destroy this
>>> e-mail. Any unauthorised copying, disclosure or distribution of the material
>>> in this e-mail is strictly forbidden.
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* 19 July 2020 17:26
>>> *To:* Talal Reslan - Simba Toys Middle East <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
>>> *Subject:* Order #600923161 //Sku :STM-800056346 // Name :BIG - Porsche
>>> // Missing Part
>>>
>>>
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :The horn and any attachments to it are missing. The picture
>>> shows the parts we received
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>>