Subject: Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino - Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
From: Denmark A <[email-masked]>
To: "Ajish | BabygrowFzc" <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, "LPO | BabygrowFzc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Sales | BabygrowFzc" <[email-masked]>, [email-masked], "Peecy | BabygrowFzc" <[email-masked]>, [email-masked]
Date: Sun, 9 Aug 2020 16:47:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ajish,

May we have an update on this please? and also issue a credit for the same.

Regards,
Den mark

On Wed, Aug 5, 2020 at 2:19 PM Denmark A <[email-masked]> wrote:

> Dear Ajish,
>
> Attached PO for your reference.
>
> Regards,
> Michael R.
>
> On Tue, Aug 4, 2020 at 4:19 PM Ajish | BabygrowFzc <[email-masked]>
> wrote:
>
>> Hi Yaseen/Denmark,
>>
>>
>>
>> Please let us know the PO reference, in order to process CN.
>>
>>
>>
>> *Warmest Regards,*
>>
>> *Ajish Koshy *
>>
>>
>>
>>
>> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>>
>> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>>
>> *Email: [email-masked]* <[email-masked]>* Web: *
>> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>>
>>
>>
>> *From:* Yaseen Shaqra [mailto:[email-masked]]
>> *Sent:* Tuesday, August 04, 2020 2:06 PM
>> *To:* [email-masked]
>> *Cc:* Denmark A; customer care; Returns.fc; Alina D'Souza; Kenneth
>> Nwaso; Samran Iftikhar; Michael Rolle; Abdelmohsen basha; Sales |
>> BabygrowFzc; [email-masked]; Peecy | BabygrowFzc; Ajish |
>> BabygrowFzc
>> *Subject:* Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino -
>> Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> Please note that the customer confirmed that she is not interested to
>> received the replacement product and wants a full refund
>>
>>
>>
>> @Denmark A <[email-masked]> Please assist
>>
>>
>>
>> On Mon, Aug 3, 2020 at 11:39 AM <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Could you let me know on the LPO number for which this item was delivered
>>
>>
>>
>>
>>
>>
>> *Best Regards,*
>>
>> *Bijo Mathew *
>>
>> *1L-05/04 B#W-1,Hamriyah Free Zone P.O Box 51541,*
>>
>> *Sharjah   (UAE) Tel: +971 0506242590*
>>
>> *Email: [email-masked] <[email-masked]>  Web:
>> www.babygrowfzc.com <http://www.babygrowfzc.com/>*
>>
>>
>>
>> *From:* Ajish | BabygrowFzc <[email-masked]>
>> *Sent:* Monday, August 03, 2020 10:03 AM
>> *To:* 'Denmark A' <[email-masked]>; 'LPO | BabygrowFzc' <
>> [email-masked]>
>> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>> 'Kenneth Nwaso' <[email-masked]>; 'Samran Iftikhar' <
>> [email-masked]>; 'Michael Rolle' <[email-masked]>;
>> 'Abdelmohsen basha' <[email-masked]>; 'Sales | BabygrowFzc' <
>> [email-masked]>; [email-masked]; 'Peecy | BabygrowFzc' <
>> [email-masked]>
>> *Subject:* RE: Order #600934681 // Sku :TC-IN216179 // Name :Infantino -
>> Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
>>
>>
>>
>> Hi Denmark,
>>
>>
>>
>> We will replace the product, Please confirm whether the faulty product is
>> already arranged for collection.
>>
>>
>>
>> Hi Bijo,
>>
>>
>>
>> Please arrange to replace the product for the same.
>>
>>
>>
>> *Warmest Regards,*
>>
>> *Ajish Koshy *
>>
>>
>>
>>
>> *1J-12/1, Hamriyah Free Zone P.O Box 51541,*
>>
>> *Sharjah (UAE) Tel: +971 6 5265645  Mob: +971 503980001 *
>>
>> *Email: [email-masked]* <[email-masked]>* Web: *
>> *www.babygrowfzc.com* <http://www.babygrowfzc.com/>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Monday, August 03, 2020 9:26 AM
>> *To:* Sales | BabygrowFzc; LPO | BabygrowFzc; Ajish | BabygrowFzc
>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran
>> Iftikhar; Michael Rolle; Abdelmohsen basha
>> *Subject:* Re: Order #600934681 // Sku :TC-IN216179 // Name :Infantino -
>> Gaga Prop A Pillar Tummy Time & Seated Support // Damaged not as new
>>
>>
>>
>> Dear,
>>
>>
>>
>> Please respond and update.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Aug 2, 2020 at 10:39 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:received_damaged_not_as_new
>> Comments :Would like to get another one as replacement
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Mohammed*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>