Subject: Re: Order number 600783466
From: Denmark A <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Anas nazzal <[email-masked]>, repairs <[email-masked]>, rizwan <[email-masked]>, customer care <[email-masked]>, Afra Syed <[email-masked]>, brands <[email-masked]>, mili <[email-masked]>, Glaiza <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sun, 9 Aug 2020 16:30:38 +0400
List-Id: <ccteam.mumzworld.com>

Dear Yaseen,

Please create a CRA for the specific item that needs to be collected  and
updated in the tracker sheet so we can proceed .

@Glaiza <[email-masked]> Please find the attached RMA filled up form
for your reference.

Regards,
Den mark

On Sun, Aug 9, 2020 at 4:16 PM Yaseen Shaqra <[email-masked]> wrote:

> Hi Denmark,
>
> Please update us at the earliest, the customer is following up
>
> On Wed, Aug 5, 2020 at 11:52 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Customer is following up on this case.  Please assist.
>>
>>
>>
>> On Mon, Aug 3, 2020 at 12:02 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Denmark,
>>>
>>> KIndly assist and share RMA for the below .
>>>
>>> Best regards
>>> Anas Nazzal
>>>
>>> On Mon, Aug 3, 2020 at 8:42 AM Glaiza <[email-masked]> wrote:
>>>
>>>> Dear Anas,
>>>>
>>>>
>>>>
>>>> Please fill up the attached GBT RMA form and send us with complete
>>>> details.
>>>>
>>>> Kindly also share images or video of the actual item.
>>>>
>>>>
>>>>
>>>> *NOTE:* Kindly share RMA form with any communication relating to
>>>> returns, missing parts/spare parts request, repairs.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Hi @repairs <[email-masked]>, please check below spare part if
>>>> available for Lullaby Baby Playard (CH79094). Thanks!
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Glaiza Abutin
>>>>
>>>> Purchasing Executive
>>>>
>>>>
>>>>
>>>> T: +971 4 222 0799 <+97142220799> M: +971 52 625 1443 <+971526251443>
>>>>
>>>> F: +971 4 228 2423 <+97142282423> E: [email-masked]
>>>>
>>>> A: Office 1805 Emirates NBD New Deira Building
>>>>
>>>> Baniyas Road, Dubai P.O. Box 6761
>>>>
>>>>
>>>>
>>>> *Office Timings:* 8am – 5pm Sun to Thu UAE Local time
>>>>
>>>> *Office Closed*: Fri – Sat UAE Weekend
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Anas nazzal <[email-masked]>
>>>> *Sent:* Sunday, August 2, 2020 4:54 PM
>>>> *To:* brands <[email-masked]>; rizwan <[email-masked]>; Glaiza <
>>>> [email-masked]>; mili <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Afra Syed <
>>>> [email-masked]>
>>>> *Subject:* Order number 600783466
>>>>
>>>>
>>>>
>>>> Dear team,
>>>>
>>>>
>>>>
>>>> The below customer confirmed that the Chicco - Lullaby Baby Playard -
>>>> Orion has been delivered without mattress pad
>>>>
>>>> SKU    GT-CH79094-51
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Best regards,
>>>>
>>>> Anas Nazzal
>>>>
>>>
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>