Subject: Re: Order #600913273 // Sku :MD-2042957 // Name :Baby Jogger - City Tour Lux Car Seat Adaptors Maxi-Cosi - Black // Incorrect item
From: Naib Khan <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Road Rider Customer Support <[email-masked]>, Road Rider <[email-masked]>
Cc: Denmark A <[email-masked]>, lastmile <[email-masked]>, Jeno Serenio <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Sun, 9 Aug 2020 16:27:14 +0400
List-Id: <ccteam.mumzworld.com>

+Road Rider Customer Support <[email-masked]> +Road Rider
<[email-masked]>

Please delivered today ASAP.

Regards.
Naib

On Sun, 9 Aug 2020 at 16:22, Hyacinth Joyce <[email-masked]> wrote:

> Hi Naib,
>
> To which courier/driver did we arrange the delivery?
>
> Kindly assist to ensure Today delivery without fail.
>
> Thank you.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Tue, 4 Aug 2020 at 17:27, Denmark A <[email-masked]> wrote:
>
>> Dear Jeno,
>>
>> Received with thanks.
>>
>> @Naib Khan <[email-masked]> Please assist to reship a package to the
>> below address.
>>
>>
>> Regards,
>> Den mark
>>
>> On Tue, Aug 4, 2020 at 9:27 AM Jeno Serenio <[email-masked]> wrote:
>>
>>> Dear Den Mark,
>>>
>>>
>>>
>>> Good Morning.
>>>
>>>
>>>
>>> Hope all is well with you.
>>>
>>>
>>>
>>> We are waiting for the item for inhouse verification.
>>>
>>>
>>>
>>> Thanks to follow-up with your team when they can bring the item to our
>>> office.
>>>
>>>
>>>
>>> Upon verification, we will advise you accordingly.
>>>
>>>
>>>
>>> We look forward to hear from you.
>>>
>>>
>>>
>>> Wishing you good day.
>>>
>>>
>>>
>>> Kind regards,
>>>
>>>
>>>
>>> *Jeno Serenio*
>>>
>>> *Sales Coordinator*
>>>
>>>
>>>
>>> *UAE weekend: Friday and Saturday*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *JENO SERENIO*
>>>
>>> SALES COORDINATOR
>>>
>>>
>>>
>>> DUBAI SILICON OASIS FREE ZONE
>>>
>>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>>
>>> PO BOX 450201  •  DUBAI - UAE
>>>
>>>
>>>
>>>
>>> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>>>
>>>
>>>
>>> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>>>
>>>
>>>
>>>
>>>
>>> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
>>> may be privileged. If you are not a named recipient, please notify the
>>>
>>> sender immediately and do not disclose the contents to another person,
>>> use it for any purpose or store or copy the information in any medium.
>>>
>>> Please consider your environmental responsibility. Before printing this
>>> e-mail message, ask yourself whether you really need a hard copy.
>>>
>>>
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Tuesday, August 4, 2020 8:57 AM
>>> *To:* Jeno Serenio <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>> Iftikhar <[email-masked]>; Kenneth Nwaso <
>>> [email-masked]>; Michael Rolle <[email-masked]>;
>>> Abdelmohsen basha <[email-masked]>
>>> *Subject:* Re: Order #600913273 // Sku :MD-2042957 // Name :Baby Jogger
>>> - City Tour Lux Car Seat Adaptors Maxi-Cosi - Black // Incorrect item
>>>
>>>
>>>
>>> Dear Jeno,
>>>
>>>
>>>
>>> Please respond and update.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
>>> On Mon, Jul 27, 2020 at 1:54 PM Denmark A <[email-masked]> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>> Find also the sales invoice for your reference.
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :Incorrect item sent
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>>