Subject: Re: Order #600913273 // Sku :MD-2042957 // Name :Baby Jogger - City Tour Lux Car Seat Adaptors Maxi-Cosi - Black // Incorrect item
From: Hyacinth Joyce <[email-masked]>
To: Denmark A <[email-masked]>, Naib Khan <[email-masked]>, lastmile <[email-masked]>
Cc: Jeno Serenio <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Sun, 9 Aug 2020 16:22:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Naib,

To which courier/driver did we arrange the delivery?

Kindly assist to ensure Today delivery without fail.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 4 Aug 2020 at 17:27, Denmark A <[email-masked]> wrote:

> Dear Jeno,
>
> Received with thanks.
>
> @Naib Khan <[email-masked]> Please assist to reship a package to the
> below address.
>
>
> Regards,
> Den mark
>
> On Tue, Aug 4, 2020 at 9:27 AM Jeno Serenio <[email-masked]> wrote:
>
>> Dear Den Mark,
>>
>>
>>
>> Good Morning.
>>
>>
>>
>> Hope all is well with you.
>>
>>
>>
>> We are waiting for the item for inhouse verification.
>>
>>
>>
>> Thanks to follow-up with your team when they can bring the item to our
>> office.
>>
>>
>>
>> Upon verification, we will advise you accordingly.
>>
>>
>>
>> We look forward to hear from you.
>>
>>
>>
>> Wishing you good day.
>>
>>
>>
>> Kind regards,
>>
>>
>>
>> *Jeno Serenio*
>>
>> *Sales Coordinator*
>>
>>
>>
>> *UAE weekend: Friday and Saturday*
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *JENO SERENIO*
>>
>> SALES COORDINATOR
>>
>>
>>
>> DUBAI SILICON OASIS FREE ZONE
>>
>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>
>> PO BOX 450201  •  DUBAI - UAE
>>
>>
>>
>>
>> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>>
>>
>>
>> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>>
>>
>>
>>
>>
>> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
>> may be privileged. If you are not a named recipient, please notify the
>>
>> sender immediately and do not disclose the contents to another person,
>> use it for any purpose or store or copy the information in any medium.
>>
>> Please consider your environmental responsibility. Before printing this
>> e-mail message, ask yourself whether you really need a hard copy.
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Tuesday, August 4, 2020 8:57 AM
>> *To:* Jeno Serenio <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>> Iftikhar <[email-masked]>; Kenneth Nwaso <
>> [email-masked]>; Michael Rolle <[email-masked]>;
>> Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600913273 // Sku :MD-2042957 // Name :Baby Jogger
>> - City Tour Lux Car Seat Adaptors Maxi-Cosi - Black // Incorrect item
>>
>>
>>
>> Dear Jeno,
>>
>>
>>
>> Please respond and update.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Mon, Jul 27, 2020 at 1:54 PM Denmark A <[email-masked]> wrote:
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>> Find also the sales invoice for your reference.
>>
>> Return Reason:missing_part_or_pieces
>> Comments :Incorrect item sent
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>>