Subject: Re: Order #600905662 // Sku :DRP-DR10093 // Name :Dar Rabie Publishing - Rocking Horse // DAMAGED
From: Denmark A <[email-masked]>
To: Dar Rabie <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Dar Rabie Publishing <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 9 Aug 2020 15:53:24 +0400
List-Id: <ccteam.mumzworld.com>

Dear Dar,

Please send back the item to us.

Regards,
Den mark

On Tue, Aug 4, 2020 at 1:27 PM Dar Rabie <[email-masked]> wrote:

> Hello Michael,
>
> Sorry for the delay.
>
> The product is not damaged. The plastic piece should be removed as it is
> only protection for the piece under it.
>
> Please advice the costumer to remove all plastic pieces and the packaging.
>
> Thank you,
> Nour
>
> On Monday, 3 August 2020, Michael Rolle <[email-masked]>
> wrote:
>
>> Dear Vendor,
>>
>> Kindly respond and update as well as we wait for the development to
>> proceed.
>>
>> Regards,
>> Michael R.
>> ᐧ
>>
>> On Sun, Jul 19, 2020 at 12:21 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>> Kindly respond and update as well.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, Jul 9, 2020 at 8:29 AM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>> Return Reason:received_damaged_not_as_new
>>>> Comments :Plastic parts on the horse leg came broken
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
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>>> .
>>>
>>
>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
>
>
> --
>
>
>
>