Subject: Re: Order #600879662 // Sku :WI-GSB44022UK // Name :Geepas - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
From: Denmark A <[email-masked]>
To: "Umesh PK {Geepas Online}" <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Kenneth Nwaso <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mary Anne Agapito <[email-masked]>, Michael Rolle <[email-masked]>
Date: Sun, 9 Aug 2020 15:41:26 +0400
List-Id: <ccteam.mumzworld.com>

Dear Umesh,

Received with thanks.

@customer care <[email-masked]> @Alina D'Souza
<[email-masked]> Please
advise.

Regards,
Den mark

On Mon, Aug 3, 2020 at 3:24 PM Michael Rolle <[email-masked]>
wrote:

> Dear Umesh,
>
> Please update the above case to proceed.
>
> Best Regards,
>
> Michael R.
> ᐧ
>
> On Sat, Aug 1, 2020 at 4:06 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> May we have an update on this case, please?
>>
>> The customer keeps on following up on his refund.
>>
>> Please advise. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Tue, Jul 21, 2020 at 2:44 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Denmark,
>>>
>>> Please note that the customer wants a refund for the full amount
>>>
>>> Kindly update the CRA at the earliest
>>>
>>> On Sun, Jul 19, 2020 at 11:56 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> +Abdelmohsen basha <[email-masked]> Please assist.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Sun, Jul 12, 2020 at 8:23 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Umesh,
>>>>>
>>>>> Any update?
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Wed, Jul 8, 2020 at 3:14 PM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear,
>>>>>>
>>>>>> Item already delivered to your side please check.
>>>>>>
>>>>>> Regards,
>>>>>> Den mark
>>>>>>
>>>>>> On Wed, Jul 8, 2020 at 10:51 AM Umesh PK {Geepas Online} <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Please send the item to our warehouse.
>>>>>>>
>>>>>>> Best Regards
>>>>>>>
>>>>>>> Umesh
>>>>>>>
>>>>>>> E-Commerce Buisness Development Executive
>>>>>>>
>>>>>>> [image: Description: Description: Description:
>>>>>>> * Geepas *
>>>>>>>
>>>>>>> PO Box # 18742
>>>>>>>
>>>>>>> Technopark | Dubai | UAE
>>>>>>>
>>>>>>> Mobile :00971504752013;  00971 509405619 Tel : 00971 4 816 3000 |
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>>>> *Sent:* Wednesday, July 8, 2020 10:51 AM
>>>>>>> *To:* Royalford Marketing <[email-masked]>; Faris Ali <
>>>>>>> [email-masked]>; Umesh PK {Geepas Online} <
>>>>>>> [email-masked]>; Muhammed Ijlal NS <
>>>>>>> [email-masked]>; Ramees P <[email-masked]>;
>>>>>>> Geepas Marketing <[email-masked]>; Olsenmark Marketing <
>>>>>>> [email-masked]>; Arafath {YL Online} <
>>>>>>> [email-masked]>
>>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>>>> Mark Anthony Laraga <[email-masked]>; Michael Rolle <
>>>>>>> [email-masked]>; Kenneth Nwaso <
>>>>>>> [email-masked]>
>>>>>>> *Subject:* Re: Order #600879662 // Sku :WI-GSB44022UK // Name
>>>>>>> :Geepas - 600W Multifunction Glass Jug Blender Smoothie Maker // Defecitve
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Umesh and Nihal,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please respond and update us, the customer is following up.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 6, 2020 at 9:45 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Umesh and Nihal,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please respond and update.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, Jul 4, 2020 at 8:45 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Umesh and Nihal,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please update thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jun 29, 2020 at 11:35 AM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Customer Comment : Not working properly
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>