Subject: RE: Missing part-Pali - Moses Basket Georgia - Warm Grey
From: "Tarek El-Far" <[email-masked]>
To: "'Angeli Fontillas'" <[email-masked]>, <[email-masked]>, "'John Garcia'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>
Date: Sun, 9 Aug 2020 12:47:43 +0400
List-Id: <ccteam.mumzworld.com>

Dear Angeli

I don’t have a PO with number 233418 and it’s been a long while that we didn’t sell this article, please check and advise specially that your invoice says shipping will be on the coming 13th !!

Also, the basked is part of the article and Jon is very specific about checking this when received from TAMA so likely it’s in your WH

Please let us know

Regards

Tarek El-Far

General Manager

TAMA L.L.C.

+971 555 99 1010

 

From: Angeli Fontillas <[email-masked]> 
Sent: Sunday, 9 August, 2020 11:48
To: Tarek El-Far <[email-masked]>; [email-masked]; [email-masked]; John Garcia <[email-masked]>
Cc: customer care <[email-masked]>
Subject: Missing part-Pali - Moses Basket Georgia - Warm Grey

Hello,

Good day!

We have a customer who purchased the below item and received it today however the basket was missing under POMUMZ_DXB233418.

https://www.mumzworld.com/en/pali-moses-basket-georgia-warm-grey  

Kindly help us check and confirm if the basket is supposed to be included please.

Please see the attached photo that the customer sent and the sales invoice.

Thank you. 

 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_>