Subject: Re: Urgent: International Shipments Reship Problem
From: Ekta Jesswani <[email-masked]>
To: Pavankumar A <[email-masked]>
Cc: "Returns.fc" <[email-masked]>, Yaseen Shaqra <[email-masked]>, Anne D’souza <[email-masked]>, lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Rodina Magdy <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 9 Aug 2020 12:39:20 +0400
List-Id: <ccteam.mumzworld.com>

Hi Pavan,

Can we not remove the batteries and ship it out to the customer?
Please let me know if it is feasible or else we will send email to all the
customers

Regards,
Ekta

On Sun, 9 Aug 2020 at 12:31, Pavankumar A <[email-masked]> wrote:

> Dear Ekta,
>
> Thanks for advice and
>
> Below item contain  loose batteries inside as per DHL Reason for return,
>
>
>
> So Please suggest here, Thanks
>
>
>
> On Sun, Aug 9, 2020 at 11:51 AM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Pavankumar,
>>
>> Checked the orders and most of them are hand sanitizers and sprays; due
>> to the alcohol content, carriers do not want to take it.
>> The chances of any other courier company carrying these items are less.
>>
>> We will email the customers and process refunds for these orders.
>> @Returns.fc <[email-masked]> Please create CRA's for these
>> orders
>>
>> *Order 600937852 can be shipped - this is a toy and nothing dangerous
>> about it. *
>>
>>
>> Regards,
>> Ekta
>>
>>
>>
>>
>>
>>
>> On Sun, 9 Aug 2020 at 11:36, Pavankumar A <[email-masked]>
>> wrote:
>>
>>> Dear Ekta,
>>>
>>> We are received below shipments from DHL due to DG Items, So now we
>>> don't have any option to reship with other couriers, Please suggest here,
>>> Thanks
>>>
>>> ID country
>>> 600937051 INDIA
>>> 600937852 CANADA
>>> 600939957 UK
>>> 600942512 INDIA
>>> 600939983 UK
>>> 600940523 US
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Regards,
>>>
>>> *Pavankumar A*
>>> Last Mile Operations
>>>
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>> --
>> *Regards, *
>>
>>
>>
>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
> *P* +971 507074205
> *E* [email-masked] <[email-masked]>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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-- 
*Regards, *