Subject: Re: COLLECTION REQUEST - DED CASE - VERY URGENT - 600882011- CRA_AR_RE12805
From: Malak Nobeh <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Shady Elgendy <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mostafa saad <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Sun, 9 Aug 2020 12:14:47 +0400
List-Id: <ccteam.mumzworld.com>

Dear Eugene,

We need to close this case by the next one hour as DDA team escalated two
times and they want the solution immediately, customer over their SOCIAL
MEDIA. Please advice if the collection done?

Thanks.

On Sun, 9 Aug 2020 at 11:10, Alina D'Souza <[email-masked]> wrote:

> Hi Team,
>
> CRA Is showing refunded but the item is not collected yet
>
> As per the Tracker it is showing LOST and why was the CRA refunded?
>
>
>
> Regards,
> Alina
>
> On Sun, Aug 9, 2020 at 10:45 AM 'Malak Moh'd (Mumzworld Customer Care)'
> via customer care <[email-masked]> wrote:
>
>> ##- Please type your reply above this line -##
>>
>> You are registered as a CC on this request (1230397). Reply to this email
>> to add a comment to the request.
>>
>> *Malak Moh'd* (Mumzworld.com)
>>
>> Aug 9, 2020, 10:45 AM GMT+4
>>
>> This is a follow-up to your previous request #1220176 "COLLECTION REQUEST
>> - DED CA..."
>>
>> Hello,
>>
>> Please confirm if this is done?
>>
>> Thanks.
>>
>> Attachment(s)
>> image.png
>> <https://mumzworldhelp.zendesk.com/attachments/token/S5YIA1ZVtSqxZdJe32zBOE90u/?name=image.png>
>> This email is a service from Mumzworld.com. Delivered by Zendesk
>> <https://www.zendesk.com/support/?utm_campaign=text&utm_content=Mumzworld.com&utm_medium=poweredbyzendesk&utm_source=email-notification>
>> | Privacy Policy
>> <https://www.zendesk.com/company/customers-partners/privacy-policy>
>> [L7VYKX-483K]
>>
>

--