Subject: Re: SO # 200316334 & 1184789458
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Sun, 9 Aug 2020 11:03:26 +0400
List-Id: <ccteam.mumzworld.com>

@Hussain Firoz Miyagamwala <[email-masked]>  kindly create CRA for
200316334

On Sun, Aug 9, 2020 at 10:58 AM Zubair Wahid <[email-masked]> wrote:

> Proceed with CRA
>
> On Sun, Aug 9, 2020 at 9:54 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly assist with the below customer as he called again to follow up.
>>
>> Best Regards,
>> Anas Nazzal
>>
>> On Wed, Aug 5, 2020 at 2:49 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Zubair and Ahmed,
>>>
>>> The customer called again to follow up. Kindly confirm about the
>>> cancellation of the shipment in order for us to proceed with the refund.
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> once the
>>> cancellation is confirmed, kindly assist to update CRA.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 2 Aug 2020 at 16:03, Ekta Jesswani <[email-masked]> wrote:
>>>
>>>> Hi Zubair and Ahmed,
>>>>
>>>> Please ensure this order is not shipped as the customer wants a refund.
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create CRA
>>>> for this order
>>>>
>>>> @Omar Khaled <[email-masked]> Please raise refund ticket and
>>>> once CRA is done, Sagar will refund.
>>>>
>>>> Thanks
>>>>
>>>> Regards,
>>>> Ekta
>>>>
>>>> On Mon, 27 Jul 2020 at 17:54, Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Zubair and Ahmed,
>>>>>
>>>>> Please note that the customer asked to cancel the shipment and refund
>>>>> the amount
>>>>>
>>>>> Kindly don't ship the product
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Mohammed*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> *Regards, *
>>>>
>>>>
>>>>