Subject: Re: Missing Items 600884532
From: Naib Khan <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Vipul Arora <[email-masked]>, Hyacinth Joyce <[email-masked]>, Muhammad Habib <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Jaymar Tolentino <[email-masked]>, Shek Hussain <[email-masked]>, Mary Anne Agapito <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa Said <[email-masked]>, Anas nazzal <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Ashish Nair <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <
Date: Sun, 9 Aug 2020 10:26:02 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit,

Thanks for the update I will investigate and order will be delivered today
ASAP.

Regards.
Naib

On Sun, 9 Aug 2020 at 10:24, Mohit Caleb <[email-masked]> wrote:

> Hello Naib,
>
> The order was processed for Re-Ship on the 4th of august by Habib & handed
> over to the sorting team.
>
>
>   Could you please check
>
> On Sun, Aug 9, 2020 at 10:19 AM Naib Khan <[email-masked]> wrote:
>
>> Hi Vipul,
>>
>> The order contains 1 box which is delivered.
>>
>> @Outbound.fc <[email-masked]> please assist if all items
>> packed in the order.
>>
>> +Mohit Caleb <[email-masked]>
>>
>> Regards.
>> Naib
>>
>>
>> On Sun, 9 Aug 2020 at 10:14, Vipul Arora <[email-masked]> wrote:
>>
>>> @Naib Khan <[email-masked]> : Kindly update here
>>> ᐧ
>>>
>>> On Sun, 9 Aug 2020 at 09:35, Hyacinth Joyce <[email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> The customer called again to follow up and is extremely upset.
>>>>
>>>> The customer is still following up about the below item. She requested
>>>> for 2 qty pack of 6.
>>>> The customer is supposed to receive 12 packs but only 2 was delivered.
>>>>
>>>>
>>>> HTCO-1610037
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
>>>> - Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6 2
>>>> @Vipul Arora <[email-masked]> / @Muhammad Habib
>>>> <[email-masked]> is the missing qty's (10 pcs.) received and
>>>> processed for reshipping?
>>>>
>>>> @lastmile <[email-masked]> / @Naib Khan <[email-masked]> is
>>>> reship arranged? If yes, may we know to which courier in order for us to
>>>> follow up with them.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Tue, 4 Aug 2020 at 12:08, Muhammad Habib <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Vipul,
>>>>>
>>>>> Items have been processed for reshipping under order
>>>>> sequence 600884532_1.
>>>>> @lastmile <[email-masked]>  PLease do the needful further.
>>>>>
>>>>> On Tue, Aug 4, 2020 at 11:06 AM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Muhammad Habib <[email-masked]> / @Mohit Caleb
>>>>>> <[email-masked]> Missing Quantity handed over to you, kindly
>>>>>> re-ship the same.
>>>>>> ᐧ
>>>>>>
>>>>>> On Wed, 29 Jul 2020 at 16:39, Jaymar Tolentino <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Vipul,
>>>>>>>
>>>>>>> As we discussed before, those items that went for oos from the
>>>>>>> vendor will fulfill the order by next week as agreed.
>>>>>>>
>>>>>>> @Shek Hussain <[email-masked]>  - please ensure to deliver
>>>>>>> the missing items that are short supplied as we agreed over the phone.
>>>>>>>
>>>>>>> Appreciate your support as always.
>>>>>>>
>>>>>>>
>>>>>>> *Jaymar Tolentino*
>>>>>>> Logistics Executive
>>>>>>>
>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>> Dubai, UAE
>>>>>>>
>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>
>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>
>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jul 29, 2020 at 3:19 PM Vipul Arora <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly help here to
>>>>>>>> resolve customer issue on priority
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Wed, 29 Jul 2020 at 14:25, Mary Anne Agapito <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Team,
>>>>>>>>>
>>>>>>>>> The customer called again, aside from the  Rudolfs - Pear Prune
>>>>>>>>> Smoothie For Babies 110g - Pack Of 6, which was already been
>>>>>>>>> resolved, she is complaining about the item below
>>>>>>>>>
>>>>>>>>> 600884532_1 HTCO-1610037
>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
>>>>>>>>> - Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6
>>>>>>>>>
>>>>>>>>> As per the customer, she only received 2 pieces instead of 12
>>>>>>>>> pieces. She is extremely upset and doesn't want to hang up unless confirmed.
>>>>>>>>>
>>>>>>>>> Please check and advise. Thank you
>>>>>>>>> Warm Regards,
>>>>>>>>>
>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, Jul 8, 2020 at 1:32 PM Vipul Arora <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>
>>>>>>>>>> Today vendor delivered 12 pieces which is 2 qty as per our PO. So
>>>>>>>>>> total qty delivered till now is 4 as bundle and we still need 8 qty as
>>>>>>>>>> bundle that 48 pieces single.
>>>>>>>>>>
>>>>>>>>>> One more SKU *HTCO-1610037 * in the same PO was sent wrong by
>>>>>>>>>> the vendor. We need 20 qty as a bundle they delivered 20 pieces as single.
>>>>>>>>>> So kindly ask them to deliver 100 pieces single to fix the quantity.
>>>>>>>>>>
>>>>>>>>>> @Vipin Raj <[email-masked]> : Kindly send missing quantity
>>>>>>>>>> to customer
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>> Vipul
>>>>>>>>>>
>>>>>>>>>> On Wed, 8 Jul 2020 at 09:49, Mohamed Magdy <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> ,,What will be the
>>>>>>>>>>> update then?
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Jul 7, 2020 at 11:19 AM Vipul Arora <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>
>>>>>>>>>>>> PO is already mentioned in the mail as I said earlier while
>>>>>>>>>>>> receiving vendor brought OLD PO in which description was not for single not
>>>>>>>>>>>> for the bundle.
>>>>>>>>>>>>
>>>>>>>>>>>> POMUMZ_DXB205107  for your reference.
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks
>>>>>>>>>>>> Vipul
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, 7 Jul 2020 at 11:14, Jaymar Tolentino <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Vipul,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Could you please provide the PO in which you have received the
>>>>>>>>>>>>> incomplete bundle?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Vendor is saying they have supplied correct qty as per the
>>>>>>>>>>>>> invoices provided.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>
>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>
>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>
>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, Jul 7, 2020 at 8:40 AM Mohamed Magdy <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> ...Any update here
>>>>>>>>>>>>>> please?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Mon, Jul 6, 2020 at 10:12 AM Vipul Arora <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Mohamed Magdy <[email-masked]> Still waiting for
>>>>>>>>>>>>>>> Jaymar to update
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> Kindly update here
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, 6 Jul 2020 at 10:03, Mohamed Magdy <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Are we done here?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, Jul 4, 2020 at 3:17 PM Mostafa Said <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> +Vipul Arora <[email-masked]> Could you please
>>>>>>>>>>>>>>>>> update here.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Fri, Jul 3, 2020 at 9:28 AM Anas nazzal <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly share the latest update for the below customer.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 12:33 PM Vipul Arora <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> We received it as single piece as you can check attached
>>>>>>>>>>>>>>>>>>> PO also description is old due to which receiver received as a single piece
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Fri, Jun 26, 2020, 10:42 Ashish Nair <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - Please update
>>>>>>>>>>>>>>>>>>>> regarding the subject missing pcs.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO
>>>>>>>>>>>>>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including
>>>>>>>>>>>>>>>>>>>> any attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> KIndly assist with the below customer.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <
>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Kindly assist with the below as the customer called
>>>>>>>>>>>>>>>>>>>>>> again to follow up.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Best Regard,
>>>>>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>>>>>>>>> <#m_-1884069663964139371_m_-2651951864214696733_m_7516870482106318111_m_485646951967784001_m_-6444587973720045734_m_-8923922177737347345_m_7995526077728862261_m_7051445814047048486_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <
>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> As per PO we supplied and your receiving team also
>>>>>>>>>>>>>>>>>>>>>>> received as per PO. For your reference please check the our invoice copy.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Its clear from our side we supplied correct.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please see the invoice there is no cutting.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 9:22 PM
>>>>>>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad
>>>>>>>>>>>>>>>>>>>>>>> Habib <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; customer care <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please see below PO for your reference.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO
>>>>>>>>>>>>>>>>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> snapchat]
>>>>>>>>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Yes we are always ready to support you
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please shared the PO reference I will investigate
>>>>>>>>>>>>>>>>>>>>>>> and Update you morning.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 4:09 PM
>>>>>>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad
>>>>>>>>>>>>>>>>>>>>>>> Habib <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; customer care <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; MISOperation <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please support the customer on the below issue.
>>>>>>>>>>>>>>>>>>>>>>> Kindly include it for tom delivery.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO
>>>>>>>>>>>>>>>>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> snapchat]
>>>>>>>>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dear Ashish,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> We received it as a single item because the
>>>>>>>>>>>>>>>>>>>>>>> description was changed on the 3rd of June as pack of 6 post PO creation.
>>>>>>>>>>>>>>>>>>>>>>> Vendor brought printed PO as Single piece and we received the same as
>>>>>>>>>>>>>>>>>>>>>>> single.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly
>>>>>>>>>>>>>>>>>>>>>>> check with vendor to supply short qty against PO.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Vipul
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi Habib,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please be informed that the missing pcs were not
>>>>>>>>>>>>>>>>>>>>>>> physically found.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - please have a
>>>>>>>>>>>>>>>>>>>>>>> look into this subject matter & give ur feedback.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO
>>>>>>>>>>>>>>>>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>>>>>> snapchat]
>>>>>>>>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message,
>>>>>>>>>>>>>>>>>>>>>>> including any attachments, is for the sole use of the intended recipient(s)
>>>>>>>>>>>>>>>>>>>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>>>>>>>>>>>>>>>>>>>> review, use, disclosure or distribution of this information is prohibited,
>>>>>>>>>>>>>>>>>>>>>>> and may be punishable by law. If this was sent to you in error, please
>>>>>>>>>>>>>>>>>>>>>>> notify the sender by reply e-mail and destroy all copies of the original
>>>>>>>>>>>>>>>>>>>>>>> message. Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> @Ashish Nair <[email-masked]>  please help
>>>>>>>>>>>>>>>>>>>>>>> her.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> The customer called again to follow up.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> @Muhammad Habib <[email-masked]> The item in
>>>>>>>>>>>>>>>>>>>>>>> our website shows that it is a pack of 6. In a single order the customer
>>>>>>>>>>>>>>>>>>>>>>> should receive 6 packs/qty of the item.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Kindly check and advise asap.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes
>>>>>>>>>>>>>>>>>>>>>>> (Mumzworld Catalogue)' via customer care <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> ##- Please type your reply above this line -##
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> You are registered as a CC on this request
>>>>>>>>>>>>>>>>>>>>>>> (1123603). Reply to this email to add a comment to the request.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Jayson Reyes* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please see attached screenshot from vendor sheet
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Jayson Reyes
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e:
>>>>>>>>>>>>>>>>>>>>>>> [email-masked] │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Anas* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Kindly advise as the product Rudolfs - Pear Prune
>>>>>>>>>>>>>>>>>>>>>>> Smoothie For Babies 110g - Pack Of 6 is showing in our website as pack of 6.
>>>>>>>>>>>>>>>>>>>>>>> Please find the below screenshot for the same
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Dear Anas,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack
>>>>>>>>>>>>>>>>>>>>>>> Of 6
>>>>>>>>>>>>>>>>>>>>>>> I pc was ordered and the same was picked and packed.
>>>>>>>>>>>>>>>>>>>>>>> Further for your action please.
>>>>>>>>>>>>>>>>>>>>>>> Screenshot attached for your reference.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>