Subject: Re: Damage Item Inside DHL shipment (100174231_2)
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Sadek Erfan <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 9 Aug 2020 10:16:54 +0400
List-Id: <ccteam.mumzworld.com>

@Ahmed Irfan <[email-masked]> DO NOT add any item from the Inventory
without my approval, It will create a miss match.

@customer care <[email-masked]> Below CRA for the damaged item.

CRAKTM9592

On Sun, Aug 9, 2020 at 10:01 AM Ronald Gaviola <[email-masked]> wrote:

> +Zubair Wahid <[email-masked]>
>
> Please attach proof so we can push back the liability to DHL.
>
>
>
> Regards,
> Ronald
>
>
> On Thu, Aug 6, 2020 at 10:35 PM Eugene Mugisa <[email-masked]>
> wrote:
>
>> + @Ronald Gaviola <[email-masked]>
>>
>>
>>
>> Please investigate with the DHL and charge them
>>
>>
>>
>> Best,
>>
>> Eugene.
>>
>>
>>
>> *From:* Zubair Wahid <[email-masked]>
>> *Sent:* Thursday, August 6, 2020 8:02 PM
>> *To:* Ahmed Irfan <[email-masked]>
>> *Cc:* Hussain Firoz Miyagamwala <[email-masked]>; customer care <
>> [email-masked]>; Sadek Erfan <[email-masked]>; Eugene Mugisa <
>> [email-masked]>; Amir Julkarnain <[email-masked]>
>> *Subject:* Re: Damage Item Inside DHL shipment (100174231_2)
>>
>>
>>
>> Hussain
>>
>> Please process a refund for this item.
>>
>> @Eugene Mugisa <[email-masked]> We need to charge DHL for this
>> item.
>>
>> Thanks
>>
>> Zubair
>>
>>
>>
>>
>>
>>
>>
>> On Thu, Aug 6, 2020 at 6:15 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Hi Hussain,
>>
>>
>>
>> We have not found the same item in our inventory, Please create CRA for
>> the Damage item.  *STE-102-8355
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871817>* .
>>
>>
>>
>>  Dear Zubair,
>>
>>
>>
>> Please approve here.
>>
>>
>>
>> Dear @customer care <[email-masked]>  team, Please inform the
>> customer as he/she will be refunded soon for the damage item & the
>> remaining order she/he will be delivered on saturday.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Thu, Aug 6, 2020 at 5:30 PM Ahmed Irfan <[email-masked]> wrote:
>>
>> Dear Hussain and Eugene,
>>
>>
>>
>> This is for your information, We have received a damage item  SKU : *STE-102-8355
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871817> *inside
>> the  subject shipment. To neglect the delay we have added the item from our
>> inventory.
>>
>>
>>
>> --
>>
>>
>>
>>
>>
>> --
>>
>>
>>