Subject: RE: Missing Parts - 600941597_2// SKU: AT-NC-AFO12
From: "Ivy" <[email-masked]>
To: "'Maria Katrina Bautista'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Ashley Fernandes'" <[email-masked]>, "'Rovie'" <[email-masked]>, "'Abel'" <[email-masked]>, "'Mary Anne Agapito'" <[email-masked]>, "'Denmark A'" <[email-masked]>
Date: Sun, 9 Aug 2020 09:32:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi,

Good day!

Please be informed that protective cover and skewer rack screws will be sent today in your warehouse.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Maria Katrina Bautista [mailto:[email-masked]] 
Sent: Saturday, August 8, 2020 5:17 PM
To: Mary Anne Agapito
Cc: Ivy; customer care; Returns.fc; Ashley Fernandes; Rovie; Abel
Subject: Re: Missing Parts - 600941597_2// SKU: AT-NC-AFO12

Hello team,

As per customer, the missing parts are protective covers and skewers racks screws

 

Please send the parts as soon as possible so we can deliver to the customer.

Thank you

On Thu, 6 Aug 2020 at 18:19, Mary Anne Agapito <[email-masked] <mailto:[email-masked]> > wrote:

Hi Ivy,

Thank you for your response. 

Will share it with the customer to clarify what are the missing parts.

Will update you when confirmed.

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Thu, Aug 6, 2020 at 1:37 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Mary Anne,

Please see below accessories included on the set and let us know which is the missing part.

 

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Mary Anne Agapito [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, August 6, 2020 12:31 PM
To: Ivy
Cc: customer care; Returns.fc; Ashley Fernandes
Subject: Missing Parts - 600941597_2// SKU: AT-NC-AFO12

Hi Ivy,

As per the customer, there are some parts missing on her Nutricook - Air Fryer Oven by Nutribullet 12.0L 1800W Black.

Missing parts were shown below:

The protective cover and the screws for the wheels (skewers racks)

 

 

Kindly check and do the needful. Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE