Subject: Re: Order #600941602 URGENT CRA_AR_RE13975
From: Shady Elgendy <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohit Caleb <[email-masked]>, "Alina D'Souza" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Vipul Arora <[email-masked]>
Date: Sun, 9 Aug 2020 08:22:54 +0400
List-Id: <ccteam.mumzworld.com>

@Naib Khan <[email-masked]> Please confirm that item is picked up
@Abdelmohsen basha <[email-masked]> Please be sure to close this today

Thanks
ᐧ

On Thu, Aug 6, 2020 at 3:28 PM Naib Khan <[email-masked]> wrote:

> Hi Shady,
>
> Location in Abu Dhabi arranged with SDD driver will be collected today.
>
> Regards.
> Naib
>
>
> On Thu, 6 Aug 2020 at 15:23, Shady Elgendy <[email-masked]> wrote:
>
>> @Naib Khan <[email-masked]> Is this done?
>> ᐧ
>>
>> On Thu, Aug 6, 2020 at 1:17 PM Naib Khan <[email-masked]> wrote:
>>
>>> Hi Abdelmohsen,
>>>
>>> Noted.
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Thu, 6 Aug 2020 at 13:15, Abdelmohsen basha <[email-masked]>
>>> wrote:
>>>
>>>> Hello All,
>>>>
>>>> Please arrange to collect this CRA today urgently.
>>>>
>>>> Thanks
>>>>
>>>> On Thu, 6 Aug 2020 at 09:39, Alina D'Souza <[email-masked]> wrote:
>>>>
>>>>> Hi Mohit,
>>>>>
>>>>> The customer complained about social media, ordered black we sent
>>>>> charcoal in colour. Please advise
>>>>>
>>>>> A new order has been placed for the customer once received please pick
>>>>> and pack accordingly checking the color
>>>>>
>>>>> Order # 600945881
>>>>>
>>>>> @Naib Khan <[email-masked]> @Abdelmohsen basha
>>>>> <[email-masked]> Request you to please schedule an urgent
>>>>> collection today for the wrong item.
>>>>>
>>>>> Order #600941602
>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600941602>
>>>>>
>>>>> Products Details
>>>>> Sku :BS-F2161BB
>>>>> Name :Dreambaby - Royale Converta - Black
>>>>> Date Placed :2020-08-01 15:07:43
>>>>> Date Shipped :2020-08-04 16:29:44
>>>>> Qty Ordered :1.0000
>>>>> Amount :552.38
>>>>> Shipping Country:United Arab Emirates
>>>>>
>>>>> Return Reason:wrong_item_received
>>>>> Comments :I ordered the black and you sent me charcoal color, always
>>>>> making mistakes or sending defective items. Horrible customer service
>>>>>
>>>>> Regards,
>>>>> Alina
>>>>>
>>>>
>>
>> --
>>
>>

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