Subject: Re: SO#600931765 - Damage Packaging - Roadriders
From: Michael Rolle <[email-masked]>
To: Naib Khan <[email-masked]>, Road Rider <[email-masked]>, [email-masked], Eugene Mugisa <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: Nesty John Pascua <[email-masked]>, lastmile <[email-masked]>, Mostafa saad <[email-masked]>, Customer Care Team <[email-masked]>, "Outbound.fc" <[email-masked]>, Denmark A <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Sat, 8 Aug 2020 12:17:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Road Rider and Team

Good Day!

We cannot sell the item in this kind of packaging, we already communicate
with our supplier but they refuse to replace, due to a damaged box
during transit, this was the original packaging, opening will break the
seal of the product.

@Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
<[email-masked]>  your action is very much needed.

Best Regards,

Michael R.

ᐧ

On Wed, Jul 29, 2020 at 3:10 PM Michael Rolle <[email-masked]>
wrote:

> Dear Road Rider,
>
> Good Day!
>
> We cannot sell the item in this kind of packaging, we already communicate
> with our supplier but they refuse to replace, due to a damaged box
> during transit, this was the original packaging, opening will break the
> seal of the product.
>
> @Abdelmohsen basha <[email-masked]>  @Eugene Mugisa
> <[email-masked]>  your action is very much needed.
>
> Best Regards,
>
> Michael R.
>
>
>
>
> ᐧ
>
> On Wed, Jul 29, 2020 at 2:41 PM Naib Khan <[email-masked]> wrote:
>
>> [email-masked] <[email-masked]> Please investigate.
>>
>> Regards.
>> Naib
>>
>>
>> On Wed, 29 Jul 2020 at 13:04, Michael Rolle <[email-masked]>
>> wrote:
>>
>>> Dear Team,
>>>
>>> Above SO  received by the customer with damage box during transit.
>>>
>>>
>>> Please inform Courier about the issue.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>> *Best Regards,*
>>>
>>> *Michael C. Rolle*
>>> ᐧ
>>>
>>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>

-- 
*Best Regards,*

*Michael C. Rolle*