Subject: Re: URGENT / Collect Today - Order No.600903886 / CRA_AR_RE13163
From: Hyacinth Joyce <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>, customer care <[email-masked]>
Date: Sat, 8 Aug 2020 12:05:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Naib,

The customer ordered a bundle item - 2 shirt.

Only 1 shirt was collected, we will not be able to proceed with replacement
or refund if the both shirts are not collected.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, 8 Aug 2020 at 12:02, Naib Khan <[email-masked]> wrote:

> Hi Team
>
>
> Item already collected and handover to returns team
>
> @Returns.fc <[email-masked]> please confirmed.
>
>
> Regards.
> Naib
>
>
> On Sat, 8 Aug 2020 at 11:49, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer called to follow up and informed that the remaining item
>> form the return request has not been collected.
>>
>> WCME-1281410-Moms
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1034795>
>>
>> The customer is very upset because the request was placed in July. Please
>> ensure Today collection without fail.
>>
>>
>> Thank you.
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>