Subject: Re: 600946160 VERY URGENT DELIVERY || Re: / Please check the physical item packaging
From: Ekta Jesswani <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Uae Lastmile <[email-masked]>
Cc: Manoj Vinekar <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Mamdouh Younes <[email-masked]>, Vipul Arora <[email-masked]>, "Inbound.fc" <[email-masked]>, Furqan hameed <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Fri, 7 Aug 2020 13:39:10 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please confirm the package has been shipped and will be delivered to the
customer today.

Also, please inform the driver to collect the 2 incorrect units previously
delivered to the customer.

Thanks

Regards,
Ekta

On Thu., Aug. 6, 2020, 4:34 p.m. Ekta Jesswani, <[email-masked]> wrote:

> Hi Team,
>
> It is very very important the correct item is dispatched to the customer.
> Before packing, please share with us an image of the item to ensure it is
> the correct one.
> The customer has previously received the incorrect item - twice.
>
> @Uae Lastmile <[email-masked]> @Naib Khan <[email-masked]>
>
>
> At the time of delivery of order 600946160, please ensure to collect the
> incorrect items
>
> 600931495 - CRA_AR_RE13725
> 600935912 - CRA_AR_RE13987
>
> It is imperative the order is delivered tomorrow smoothly
> The customer today dropped by the office, was furious that we have not
> been able to resolve the issue for him
>
> Thanks
>
> Regards,
> Ekta
>
>
>
> On Thu, 6 Aug 2020 at 14:37, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> We have created an order for the below item under so  600946160.
>>
>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Cloud
>> 407649 5060157945963
>> @Manoj Vinekar <[email-masked]> / @Mohit Caleb <[email-masked]>
>>  / @Syed Yakoob <[email-masked]> / @Mostafa Said
>> <[email-masked]> Please check and make sure that the item is
>> correct before packing. Please see the below image for your reference.
>>
>> The item must be labelled as 2.5 Tog
>>
>>
>> @Naib Khan <[email-masked]> / @Eugene Mugisa <[email-masked]> Please
>> assist to deliver URGENTLY
>>
>> Thank you.
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Thu, 6 Aug 2020 at 13:44, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Manoj,
>>>
>>> Thank you for the update.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Thu, 6 Aug 2020 at 11:03, Manoj Vinekar <[email-masked]> wrote:
>>>
>>>> Hi All,
>>>>
>>>> * Yes  All items are labelled with the Tag of  2.5 Tog  *
>>>>
>>>> Below is the Quantity available Physically FYI  :
>>>> Description Item Code UPC No Qty
>>>>
>>>> LGSF-SW006BD / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Rose
>>>> Wave
>>>> 407641 5060157945499 3
>>>>
>>>> LGSF-SW006BE / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Breeze
>>>> Geo
>>>> 407643 5060157945505 3
>>>>
>>>> LGSF-SW006BF / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Mono Wave
>>>> 407645 5060157945475 8
>>>>
>>>> LGSF-SW006BG  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Mono
>>>> Geo
>>>> 407647 5060157945482 3
>>>>
>>>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Cloud
>>>> 407649 5060157945963 3
>>>>
>>>> Thanks and regards
>>>> Manoj Vinekar
>>>>
>>>> On Thu, Aug 6, 2020 at 10:37 AM Mamdouh Younes <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Manoj Vinekar <[email-masked]>  FYA
>>>>>
>>>>> On Thu, Aug 6, 2020 at 10:29 AM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Mamdouh Younes <[email-masked]>
>>>>>> ᐧ
>>>>>>
>>>>>> On Thu, 6 Aug 2020 at 10:28, Hyacinth Joyce <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi team,
>>>>>>>
>>>>>>> Please check the physical item packaging of the below item:
>>>>>>>
>>>>>>> LGSF-SW006BD / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Rose
>>>>>>> Wave
>>>>>>> LGSF-SW006BE / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>> Breeze Geo
>>>>>>> LGSF-SW006BF / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Mono
>>>>>>> Wave
>>>>>>> LGSF-SW006BG  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>> Mono Geo
>>>>>>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>> Cloud
>>>>>>>
>>>>>>> Kindly confirm if the item is labelled as 2.5 TOG.
>>>>>>>
>>>>>>> Please advise ASAP.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Joyce Alvarado*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>>>  │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Mohamed Mamdouh*
>>>>> Inventory Manager
>>>>>
>>>>> *P* +971 526093397
>>>>> *E* [email-masked] <[email-masked]> *
>>>>>
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>> <https://twitter.com/mumzworld>
>>>>>
>>>>>  <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
>>>>> Confidentiality Notice: This e-mail message, including any
>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>> Please consider the environment before printing this e-mail.
>>>>>
>>>>
>
> --
> *Regards, *
>
>
>