Subject: Re: Order #600942780 MISSING PIECE
From: "Alina D'Souza" <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, Vipul Arora <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>
Date: Thu, 6 Aug 2020 17:55:05 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer received below is it only 1 pack or pack of 10

Regards,
Alina

On Wed, Aug 5, 2020 at 5:55 PM Muhammad Habib <[email-masked]> wrote:

> Dear Alina,
>
> All available stock are single pieces.
> @Vipul Arora <[email-masked]>  Please check if we received the right
> item.
>
> On Wed, Aug 5, 2020 at 11:57 AM Mohit Caleb <[email-masked]> wrote:
>
>> Hello Alina,
>>
>> We'll check & update you.
>>
>> @Muhammad Habib <[email-masked]> - Kindly investigate this if we
>> have the missing parts available with us.
>>
>> On Wed, Aug 5, 2020 at 9:46 AM Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Mohit,
>>>
>>> Customer received only 1 pack melted please advisee if we have the
>>> missing piece and if we need to reorder.
>>>
>>> Please advise
>>>
>>> Products Details
>>> Sku :HSFM-0042768919323
>>> Name :Munchbox - Chocalmonds Snack - 10 Packs
>>> Date Placed :2020-08-02 19:59:03
>>> Date Shipped :2020-08-03 11:20:48
>>> Qty Ordered :1.0000
>>> Amount :69
>>> Shipping Country:United Arab Emirates
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :even though i ordered 10 packs, i received only one pack and
>>> melted too much.
>>>
>>>
>>> Regards,
>>>
>>> Alina
>>>
>>>
>>>
>>
>> --
>>
>>
>
> --
>
>
> Thanks & regards,
>
>
>
>