Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Mark Balais <[email-masked]>
To: Nesty John Pascua <[email-masked]>
Cc: Alaa Musa <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, Pavankumar A <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, Nada Issa <[email-masked]>
Date: Thu, 6 Aug 2020 16:03:58 +0400
List-Id: <ccteam.mumzworld.com>

Hi Nesty,

SO#600889380 CRA created. CRAMUMZ_DXB13230.

Regards,

Mark Twain

On Thu, Aug 6, 2020 at 3:36 PM Nesty John Pascua <[email-masked]>
wrote:

> Dear Mark,
>
> Please Create CRA for the below.
>
>  600889380
>
>  cancel and refund
>
> regards,
> Nesty
>
> On Thu, Aug 6, 2020 at 3:31 PM Nesty John Pascua <[email-masked]>
> wrote:
>
>> Dear @Pankaj Mahey <[email-masked]> @Pavankumar A
>> <[email-masked]>
>>
>> Please reship the below order
>>
>> 600900739
>>
>> reship
>> regards,
>> Nesty
>>
>>
>> On Thu, Aug 6, 2020 at 2:55 PM Nada Issa <[email-masked]> wrote:
>>
>>> 700235633
>>>
>>>  Replacement order #700249318
>>>
>>>  600889380
>>>
>>>  cancel and refund
>>>
>>> 600900739
>>>
>>> reship
>>>
>>>
>>> Waiting for the rest to answer will update you once they answer.
>>>
>>>
>>> Regards,
>>>
>>> On Thu, Aug 6, 2020 at 12:43 PM Nada Issa <[email-masked]> wrote:
>>>
>>>> Hi Pavankumar,
>>>>
>>>> #700240922
>>>>
>>>> On Thu, Aug 6, 2020 at 11:26 AM Nesty John Pascua <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Mark,
>>>>>
>>>>> Please create CRA for the below order. as per the below mail.
>>>>>
>>>>> 600915877
>>>>>
>>>>>  cancel and refund
>>>>>
>>>>> 600837701-1
>>>>>
>>>>>  cancel and refund
>>>>>
>>>>> Regards,
>>>>> Nesty
>>>>>
>>>>> On Thu, Aug 6, 2020 at 10:07 AM Pavankumar A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Nesty John Pascua <[email-masked]> FYI, Please proceed with CC
>>>>>> confirmation,
>>>>>>
>>>>>> @Alaa Musa <[email-masked]> @Nada Issa Saad
>>>>>> <[email-masked]> What about reminanig need reship or cancel?
>>>>>>
>>>>>> The above package was with us, I don't understand with your
>>>>>> status...Please suggest properly, Thanks
>>>>>>
>>>>>> On Thu, Aug 6, 2020 at 9:36 AM Alaa Musa <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Ronald and Pavankumar
>>>>>>>
>>>>>>> I can see that only one of the above mentioned shipment was a return
>>>>>>> case , please create CRA  for 600844292
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alaa
>>>>>>>
>>>>>>>
>>>>>>> On Thu, 6 Aug 2020 at 08:45, Pavankumar A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Nada,
>>>>>>>>
>>>>>>>> Please check and confirm with customers as well as below shipments:
>>>>>>>>
>>>>>>>> Order number Pieces
>>>>>>>> 600816364 1
>>>>>>>> 600822367 1
>>>>>>>> 700236818 1
>>>>>>>> 700235633 1
>>>>>>>> 600889380 1
>>>>>>>> 600830477 1
>>>>>>>> 700236374 1
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Aug 5, 2020 at 6:02 PM Nada Issa <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Pavankumar,
>>>>>>>>>
>>>>>>>>> 600915877
>>>>>>>>>
>>>>>>>>>  cancel and refund
>>>>>>>>>
>>>>>>>>>  700243055
>>>>>>>>>
>>>>>>>>>  reship
>>>>>>>>>
>>>>>>>>>  700240922
>>>>>>>>>
>>>>>>>>>  order delivered on 15-jun-2020
>>>>>>>>>
>>>>>>>>>  600837701-1
>>>>>>>>>
>>>>>>>>>  cancel and refund
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Waiting for the rest to answer will update you once they answer.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Will do,
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Dear Nada,
>>>>>>>>>>>
>>>>>>>>>>> Okay we will proceed to reship but,
>>>>>>>>>>>
>>>>>>>>>>> Please update on all,  and make a table and send weather not
>>>>>>>>>>> interested or Reship,
>>>>>>>>>>>
>>>>>>>>>>> Thanks
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> The customer still wants the order #700243055. Can you please reship
>>>>>>>>>>>> it.
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks,
>>>>>>>>>>>> Nada
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please check. Also I see some of those are collections. Can we
>>>>>>>>>>>>> hand them directly to returns to process CRA?
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>> Ronald
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Ekta,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Below shipments are returned by DHL, We can reship with other
>>>>>>>>>>>>>> couriers but the time is passed, So please confirm with customers still
>>>>>>>>>>>>>> they want this shipments, we will reship, If the customer doesn't want
>>>>>>>>>>>>>> shipment, We will cancel and will create CRA for those.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Order ID Pcs
>>>>>>>>>>>>>> 700243055 2
>>>>>>>>>>>>>> 200281515_2 2
>>>>>>>>>>>>>> 700236818 1
>>>>>>>>>>>>>> 600887884 1
>>>>>>>>>>>>>> 700236374 1
>>>>>>>>>>>>>> 600900739 2
>>>>>>>>>>>>>> 600915877 1
>>>>>>>>>>>>>> 700240922 1
>>>>>>>>>>>>>> 600844292 1
>>>>>>>>>>>>>> 600813597 3
>>>>>>>>>>>>>> 600837701_1 2
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>>>
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>>>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
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>>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>
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>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> *Pavankumar A*
>>>>>>>> Last Mile Operations
>>>>>>>>
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>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>
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>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> *Pavankumar A*
>>>>>> Last Mile Operations
>>>>>>
>>>>>> *P* +971 507074205
>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>
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>>>>>> Dubai, UAE
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>>>>>> sender by reply e-mail and destroy all copies of the original message.
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>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Nesty John R. Pascua
>>>>> Mumzworld.com
>>>>>
>>>>
>>
>> --
>> Regards,
>> Nesty John R. Pascua
>> Mumzworld.com
>>
>
>
> --
> Regards,
> Nesty John R. Pascua
> Mumzworld.com
>