Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Nesty John Pascua <[email-masked]>
To: Pankaj Mahey <[email-masked]>
Cc: Mark Balais <[email-masked]>, Alaa Musa <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, Pavankumar A <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, Nada Issa <[email-masked]>
Date: Thu, 6 Aug 2020 15:31:25 +0400
List-Id: <ccteam.mumzworld.com>

Dear @Pankaj Mahey <[email-masked]> @Pavankumar A
<[email-masked]>

Please reship the below order

600900739

reship
regards,
Nesty

On Thu, Aug 6, 2020 at 2:55 PM Nada Issa <[email-masked]> wrote:

> 700235633
>
>  Replacement order #700249318
>
>  600889380
>
>  cancel and refund
>
> 600900739
>
> reship
>
>
> Waiting for the rest to answer will update you once they answer.
>
>
> Regards,
>
> On Thu, Aug 6, 2020 at 12:43 PM Nada Issa <[email-masked]> wrote:
>
>> Hi Pavankumar,
>>
>> #700240922
>>
>> On Thu, Aug 6, 2020 at 11:26 AM Nesty John Pascua <[email-masked]>
>> wrote:
>>
>>> Dear Mark,
>>>
>>> Please create CRA for the below order. as per the below mail.
>>>
>>> 600915877
>>>
>>>  cancel and refund
>>>
>>> 600837701-1
>>>
>>>  cancel and refund
>>>
>>> Regards,
>>> Nesty
>>>
>>> On Thu, Aug 6, 2020 at 10:07 AM Pavankumar A <[email-masked]>
>>> wrote:
>>>
>>>> @Nesty John Pascua <[email-masked]> FYI, Please proceed with CC
>>>> confirmation,
>>>>
>>>> @Alaa Musa <[email-masked]> @Nada Issa Saad <[email-masked]> What
>>>> about reminanig need reship or cancel?
>>>>
>>>> The above package was with us, I don't understand with your
>>>> status...Please suggest properly, Thanks
>>>>
>>>> On Thu, Aug 6, 2020 at 9:36 AM Alaa Musa <[email-masked]> wrote:
>>>>
>>>>> Hi Ronald and Pavankumar
>>>>>
>>>>> I can see that only one of the above mentioned shipment was a return
>>>>> case , please create CRA  for 600844292
>>>>>
>>>>> Regards,
>>>>> Alaa
>>>>>
>>>>>
>>>>> On Thu, 6 Aug 2020 at 08:45, Pavankumar A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Nada,
>>>>>>
>>>>>> Please check and confirm with customers as well as below shipments:
>>>>>>
>>>>>> Order number Pieces
>>>>>> 600816364 1
>>>>>> 600822367 1
>>>>>> 700236818 1
>>>>>> 700235633 1
>>>>>> 600889380 1
>>>>>> 600830477 1
>>>>>> 700236374 1
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, Aug 5, 2020 at 6:02 PM Nada Issa <[email-masked]> wrote:
>>>>>>
>>>>>>> Dear Pavankumar,
>>>>>>>
>>>>>>> 600915877
>>>>>>>
>>>>>>>  cancel and refund
>>>>>>>
>>>>>>>  700243055
>>>>>>>
>>>>>>>  reship
>>>>>>>
>>>>>>>  700240922
>>>>>>>
>>>>>>>  order delivered on 15-jun-2020
>>>>>>>
>>>>>>>  600837701-1
>>>>>>>
>>>>>>>  cancel and refund
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Waiting for the rest to answer will update you once they answer.
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Will do,
>>>>>>>>
>>>>>>>> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Nada,
>>>>>>>>>
>>>>>>>>> Okay we will proceed to reship but,
>>>>>>>>>
>>>>>>>>> Please update on all,  and make a table and send weather not
>>>>>>>>> interested or Reship,
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> The customer still wants the order #700243055. Can you please reship
>>>>>>>>>> it.
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> Nada
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>> Please check. Also I see some of those are collections. Can we
>>>>>>>>>>> hand them directly to returns to process CRA?
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Ronald
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Ekta,
>>>>>>>>>>>>
>>>>>>>>>>>> Below shipments are returned by DHL, We can reship with other
>>>>>>>>>>>> couriers but the time is passed, So please confirm with customers still
>>>>>>>>>>>> they want this shipments, we will reship, If the customer doesn't want
>>>>>>>>>>>> shipment, We will cancel and will create CRA for those.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Order ID Pcs
>>>>>>>>>>>> 700243055 2
>>>>>>>>>>>> 200281515_2 2
>>>>>>>>>>>> 700236818 1
>>>>>>>>>>>> 600887884 1
>>>>>>>>>>>> 700236374 1
>>>>>>>>>>>> 600900739 2
>>>>>>>>>>>> 600915877 1
>>>>>>>>>>>> 700240922 1
>>>>>>>>>>>> 600844292 1
>>>>>>>>>>>> 600813597 3
>>>>>>>>>>>> 600837701_1 2
>>>>>>>>>>>>
>>>>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>
>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>>>>>
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>>>>>>>>> --
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>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> *Pavankumar A*
>>>>>>>>> Last Mile Operations
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>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> *Pavankumar A*
>>>>>> Last Mile Operations
>>>>>>
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>>>>>
>>>>
>>>> --
>>>>
>>>> Regards,
>>>>
>>>> *Pavankumar A*
>>>> Last Mile Operations
>>>>
>>>> *P* +971 507074205
>>>> *E* [email-masked] <[email-masked]>
>>>>
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>>>
>>>
>>> --
>>> Regards,
>>> Nesty John R. Pascua
>>> Mumzworld.com
>>>
>>

-- 
Regards,
Nesty John R. Pascua
Mumzworld.com