Subject: RE: Shipping Quotation - Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set
From: <[email-masked]>
To: "'Ronald Gaviola'" <[email-masked]>, "'Hesham Hatem \(DHL AE\)'" <[email-masked]>
Cc: "'lastmile'" <[email-masked]>, "'Angeli Fontillas'" <[email-masked]>, "'ae.mumzworld'" <[email-masked]>, "'customer care'" <[email-masked]>
Date: Thu, 6 Aug 2020 14:10:50 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @'Ronald Gaviola' We need an update on this ?

Is it possible to ship by road ?

 

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: [email-masked] <[email-masked]> 
Sent: Tuesday, August 4, 2020 7:16 PM
To: 'Ronald Gaviola' <[email-masked]>; 'Hesham Hatem (DHL AE)' <[email-masked]>
Cc: 'lastmile' <[email-masked]>; 'Angeli Fontillas' <[email-masked]>; 'ae.mumzworld' <[email-masked]>; 'customer care' <[email-masked]>
Subject: RE: Shipping Quotation - Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set

Hi  <mailto:[email-masked]> @Ronald Gaviola, 

Please advise on this tomorrow.

She wants to know so she can arrange an alternative.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Ronald Gaviola <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, August 4, 2020 11:31 AM
To: Hesham Hatem (DHL AE) <[email-masked] <mailto:[email-masked]> >
Cc: lastmile <[email-masked] <mailto:[email-masked]> >; Angeli Fontillas <[email-masked] <mailto:[email-masked]> >; ae.mumzworld <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: Shipping Quotation - Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set

+Angeli Fontillas <mailto:[email-masked]>  

 

FYI. Let me check with other provider if they have road service.

 

 

Regards,

Ronald

 

On Tue, Aug 4, 2020 at 10:53 AM Hesham Hatem (DHL AE) <[email-masked] <mailto:[email-masked]> > wrote:

Hi Ronald,

We can’t move if one of the dimensions exceed 3 meters.

Regards,  

Hesham Hatem
Major Accounts Manager

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates

Phone: +971 4 2924858
Mobile: +971 50 1898588

 <http://hcoronavirus.dhl/> 

 

 

From: Ronald Gaviola [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: 04 August 2020 10:50
To: Hesham Hatem (DHL AE) <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >
Cc: Angeli Fontillas <[email-masked] <mailto:[email-masked]> >; ae.mumzworld <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: Shipping Quotation - Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set

Hi Hesham,

Can you share the quotation for below details.

Description :  Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set

Item Value : AED 1,995.00

 

 

 

Regards,

Ronald

 

On Tue, Aug 4, 2020 at 10:33 AM Hesham Hatem (DHL AE) <[email-masked] <mailto:[email-masked]> > wrote:

Hi Ronald,

Road service is still non available, please let me know if you wish to receive by air quotation ?

Regards, 

Hesham Hatem
Major Accounts Manager

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates

Phone: +971 4 2924858
Mobile: +971 50 1898588

 <http://hcoronavirus.dhl/> 

 

 

From: Ronald Gaviola [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: 04 August 2020 10:31
To: Angeli Fontillas <[email-masked] <mailto:[email-masked]> >; Hesham Hatem (DHL AE) <[email-masked] <mailto:[email-masked]> >; ae.mumzworld <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: Shipping Quotation - Intex - 4M x 2M x 1M Prism Frame Rectangular Pool Set

+Hesham Hatem (DHL AE) <mailto:[email-masked]>  +ae.mumzworld <mailto:[email-masked]>  

 

Are we able to ship to Kuwait through land? Please check if you can access sila border bound to Kuwait.

 

Regards,

Ronald

 

On Tue, Aug 4, 2020 at 10:08 AM Angeli Fontillas <[email-masked] <mailto:[email-masked]> > wrote:

Hello Ronald,

Good morning!

Kind reminder please , as the customer is following up and wants to place the order asap.

Thank you. 

On Mon, 3 Aug 2020 at 18:44, Angeli Fontillas <[email-masked] <mailto:[email-masked]> > wrote:

Hello Ronald,

 

Kindly help us check how much will be the shipping charge for the below item bound to Kuwait please.

https://www.mumzworld.com/en/intex-4mx2mx1m-prism-frame-rectangular-poolset  

 

Thank you so much, 

 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_> 

 

-- 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/1/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_> 

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CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited.