Subject: Re: Urgent collection - SO# 600906571 - CRA_AR_RE12999
From: Angeli Fontillas <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>
Cc: customer care <[email-masked]>, Radwa Ali <[email-masked]>, Road Rider Customer Support <[email-masked]>
Date: Wed, 5 Aug 2020 19:54:53 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

Please check on this, customer is following up on the refund and saying
that item is still not collected until now but CRA has been refunded.

We need to raise refund escalation asap.

Please advise.

On Tue, 4 Aug 2020 at 18:57, Angeli Fontillas <[email-masked]> wrote:

> Hello Team,
>
> Please check on this, the customer is following up on refund and the item
> is still not collected but CRA is already refunded?
>
> Please push the collection tomorrow without fail .
>
> SHIP TOMohamed Musadique Shaikh
> 23 street, near jazeera kindergarden
> Villa 6, flat 102
> Abu Dhabi ABU DHABI 45333
> United Arab Emirates Map
>
> SHIP AREAAl Mushrif
>
> SHIP PHONE971501290010
>
>
> Thank you.
>
> On Wed, 29 Jul 2020 at 16:25, <[email-masked]> wrote:
>
>> Hi @[email-masked] <[email-masked]>,
>>
>> Please arrange for this pick up tyo be done today or tomorrow maximum as
>> it has been pending for too long
>>
>>
>>
>> SHIP TOMohamed Musadique Shaikh
>> 23 street, near jazeera kindergarden
>> Villa 6, flat 102
>> Abu Dhabi ABU DHABI 45333
>> United Arab Emirates Map
>>
>> SHIP AREAAl Mushrif
>>
>> SHIP PHONE971501290010
>>
>>
>>
>>
>> Best Regards,
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>>
>>
>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE