Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Nada Issa <[email-masked]>
To: Pavankumar A <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Alaa Musa <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 5 Aug 2020 18:02:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Pavankumar,

600915877

 cancel and refund

 700243055

 reship

 700240922

 order delivered on 15-jun-2020

 600837701-1

 cancel and refund

Waiting for the rest to answer will update you once they answer.

Regards,

On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]> wrote:

> Will do,
>
> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <[email-masked]>
> wrote:
>
>> Dear Nada,
>>
>> Okay we will proceed to reship but,
>>
>> Please update on all,  and make a table and send weather not
>> interested or Reship,
>>
>> Thanks
>>
>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer still wants the order #700243055. Can you please reship it.
>>>
>>> Thanks,
>>> Nada
>>>
>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <[email-masked]>
>>> wrote:
>>>
>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>> <[email-masked]>
>>>>
>>>> Please check. Also I see some of those are collections. Can we hand
>>>> them directly to returns to process CRA?
>>>>
>>>>
>>>> Regards,
>>>> Ronald
>>>>
>>>>
>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Ekta,
>>>>>
>>>>> Below shipments are returned by DHL, We can reship with other couriers
>>>>> but the time is passed, So please confirm with customers still they want
>>>>> this shipments, we will reship, If the customer doesn't want shipment, We
>>>>> will cancel and will create CRA for those.
>>>>>
>>>>>
>>>>> Order ID Pcs
>>>>> 700243055 2
>>>>> 200281515_2 2
>>>>> 700236818 1
>>>>> 600887884 1
>>>>> 700236374 1
>>>>> 600900739 2
>>>>> 600915877 1
>>>>> 700240922 1
>>>>> 600844292 1
>>>>> 600813597 3
>>>>> 600837701_1 2
>>>>>
>>>>> Please confirm ASAP, Thanks
>>>>>
>>>>> --
>>>>>
>>>>> Regards,
>>>>>
>>>>> *Pavankumar A*
>>>>> Last Mile Operations
>>>>>
>>>>> *P* +971 507074205
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>>
>> --
>>
>> Regards,
>>
>> *Pavankumar A*
>> Last Mile Operations
>>
>> *P* +971 507074205
>> *E* [email-masked] <[email-masked]>
>>
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>