Subject: Re: Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4 WiFi Home Camera // DAMAGED
From: Denmark A <[email-masked]>
To: "Hydar | Rocktech" <[email-masked]>
Cc: [email-masked], "Kiran|accounts" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Wed, 5 Aug 2020 11:34:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hydar,

Please update above mail to proceed, we are waiting for your response for
almost 2 weeks now.

Best Regards,

Michael R.

On Sat, Jul 25, 2020 at 9:17 AM Denmark A <[email-masked]> wrote:

> Dear Hydar,
>
> Customer sent the item again for the second time due to an issue not
> resolved yet, and the customer wants the full refund.
>
> Regards,
> Den mark
>
> On Mon, Jul 20, 2020 at 1:51 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>> Customer received the item still not working hence wants a Gift
>> certificate/ refund
>>
>> Regards,
>> Alina
>>
>> On Sat, Jul 11, 2020 at 5:16 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Hydar,
>>>
>>> Customer Mobile number :
>>> +971521372227
>>>
>>> Regards,
>>>
>>> On Sat, Jul 11, 2020 at 5:14 PM Hydar | Rocktech <[email-masked]>
>>> wrote:
>>>
>>>> Dear Den Mark,
>>>>
>>>>
>>>>
>>>> Please share customer contact details so that we can provide remote
>>>> assistance to sort out any kind of issue related to our cameras.
>>>>
>>>>
>>>>
>>>> *Thanks and Regards,*
>>>>
>>>>
>>>>
>>>> *Z. Hydar*
>>>>
>>>> *Showroom Manager*
>>>>
>>>>  [image:
>>>> BuzzardEye Logo PNG]
>>>>
>>>> *Rocktech Solutions LLC*
>>>>
>>>> Dubai, UAE
>>>>
>>>> M: +971 55 1855465 | O: +971 4 3211338 | F: +971 4 3210039
>>>>
>>>> Email: [email-masked] | Skype: zohaib-warid | Web:
>>>> www.rocktechuae.com
>>>>
>>>>
>>>>
>>>> *From:* Denmark A <[email-masked]>
>>>> *Sent:* Thursday, July 9, 2020 9:13 AM
>>>> *To:* [email-masked]; Kiran|accounts <[email-masked]>;
>>>> Hydar | Rocktech <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>> Kenneth Nwaso <[email-masked]>; Abdelmohsen basha <
>>>> [email-masked]>
>>>> *Subject:* Order #600857324 // RSL-BEV-S4-IN2IP-20 // BuzzardEye - S4
>>>> WiFi Home Camera // DAMAGED
>>>>
>>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>>
>>>> I have placed several requests to be contacted by mumzworld regarding
>>>> two cameras that do not work. I want to return them and get a refund they
>>>> 100% do not work at all.
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>