Subject: Re: Please raise CRA for 600800930/ DHL 7920061973
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Michaela Manibo <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Moataz Salah El Din <[email-masked]>, "Returns.fc" <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 5 Aug 2020 10:45:16 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
update here

On Wed, Aug 5, 2020 at 10:41 AM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> Kind reminder on the CRA.  We need to issue full refund for the customer.
>
> Thanks
>
>
>
> On Sat, Jul 25, 2020 at 9:36 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Please assist on this issue. It's been more than 3 months now.
>>
>> @Returns.fc <[email-masked]>
>>
>>  4 items were dispatched and order was marked returned since May but only
>> one has the CRA. We need to refund the rest of undelivered items.
>>
>> Thank you
>>
>>
>>
>> On Sat, Jul 18, 2020 at 10:51 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> TEam,
>>>
>>> Can we have an update on this please?  We  need to issue a refund for
>>> the undelivered items
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Sat, Jul 4, 2020 at 9:23 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> @Returns.fc <[email-masked]>
>>>>
>>>> Please assist on this case. 4 items were dispatched and order was
>>>> marked returned since May but only one has the CRA
>>>>
>>>> Thank you
>>>>
>>>>
>>>>
>>>> On Fri, Jul 3, 2020 at 10:55 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>>
>>>>> Team,
>>>>>
>>>>> May we please have an update on this? Cu is following up the refund
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Fri, Jun 26, 2020 at 10:26 AM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>>>> Pls assist on the CRA for the 3 other items . thanks
>>>>>>
>>>>>> @Returns.fc <[email-masked]>  pls confirm
>>>>>>
>>>>>>
>>>>>> MD-305410
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1001841> SkipHop
>>>>>> - Zoo Unicorn Phone
>>>>>>
>>>>>> MD-307152
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=535143> Skip
>>>>>> Hop - Silver Lining Cloud Rain Stick Rattle
>>>>>>
>>>>>> 33000-P
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=442704> Pikkaboo
>>>>>> - Iswimsafe Infant Neck Floater - Pink
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, May 25, 2020 at 9:22 AM Moataz Salah El Din <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please check if
>>>>>>> this order is received at the warehouse and create CRA
>>>>>>>
>>>>>>> On Sun, 24 May 2020 at 00:59, Mohammed Ali Naji Almahdi <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Moataz,
>>>>>>>>
>>>>>>>> I hope you are doing well.
>>>>>>>>
>>>>>>>> The customer for this order contacted and notified that her
>>>>>>>> shipment was returned, the tracking shows the same.
>>>>>>>>
>>>>>>>> Could you please raise a CRA so that the customer can be refunded.
>>>>>>>>
>>>>>>>> If there are any issues please let me know.
>>>>>>>>
>>>>>>>> Kind Regards,
>>>>>>>>
>>>>>>>> Mohammed
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Best regards,*
>>>>>>> *Moataz Salah El-Din*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455 │ e: [email-masked] │ w:
>>>>>>> www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>